Quality Control Customer Service

Ronald Fisher

Email: ********@**************.***

Address:

City: Santa Rosa

State: CA

Zip: 95409

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Owner/operator 12 years experience in business for myself, including extensive background in tile installation. Tile Installer with over 20 years experience. Areas of expertise include tile installation, business management, estimating, quality control oversight, attention to detail, and inventory control. Experienced construction owner with highly developed project management skills and a drive for success.

Educational Background:

High School Dipolma from Santa Rosa JUnior College, Santa Rosa CA 1/2001 to 11/2012 (Multiple)

Job History / Details:

Summary

Owner/operator 12 years experience in business for myself, including extensive background in tile installation. Tile Installer with over 20 years experience. Areas of expertise include tile installation, business management, estimating, quality control oversight, attention to detail, and inventory control. Experienced construction owner with highly developed project management skills and a drive for success.

Skills

Solid communication skills

Flexible work schedule

Valid CA driver license

Timely project completion

Managing large crews

Blueprint reading and interpretation

Computer literate

OSHA regulatory compliance

Quality control

Troubleshooting

Strong organizational skills

Strong interpersonal skills

Direct labor crew training

Customer service experience

Consistent work history

Expertise in installation of ceramic and stone tile.

Excellent plan comprehension

Strong work ethic

Good at following instructions

Solid independent worker

Basic math skills

Accomplishments

Project Planning

Provided project controls, cost estimation, and other business support services, as necessary any other information at the clients request.

Training

Responsible for providing instruction and guidance to a group of 20 or more construction employees, training them on sufficient project plans and procedures to meet the clients requirements.

Purchasing

Maintained inventory of necessary products for completion of contract. Directly purchased inventory and completed purchase requisitions as necessary.

Compliance:

Maintained all required licensing, bonding and insurance as dictated by California State License Board.

Maintained all MSDS and OSHA requirements as dictated by government agencies.

Design and Fabrication:

Aided in the design, color and tile selection with client and accomplished installation as requested.

Maintained very high standard of cleanliness and class while working in clients home and expected the same of any employee.

Supervision

Trained employees to perform general warehouse duties, tile installation and cleanliness to maintain company standards.

Experience

December 2000 to Current

Pacific Tile Santa Rosa, CA

Owner and Operator

Own and operate Pacific Tile for almost 12 years, employed up to 25 employees, and have successfully completed hundreds of jobs, many which came from referrals.

Education and Training

Santa Rosa JUnior College Santa Rosa, CA

GED Multiple

Viticulture

Weight Training and Core Training

Theater

English

Math

2.60 GPA

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