************@*****.***
http://jessicaivins.net
Summary
User Experience Generalist / Interaction Designer adept at translating client requirements and
user needs into usable, accessible, and highly functional designs. Solid foundation in all aspects
of user-centered design (information architecture, interaction design, user research, and
usability). Diverse background in fine arts, graphic design, and front end development. Focus on
accessibility (users with disabilities, multiple devices) and web standards. Detail-oriented, self-
directed problem solver, proactive communicator, able to multi-task effectively and produce
quality deliverables within required timeframes.
Experience
Senior Experience Designer
Happy Cog, Philadelphia, PA, March 2010 - Present
Develop wireframes, site maps, process flow diagrams, and other
schematics/documentation based upon user/audience needs and business requirements
Create detailed, annotated Interaction Design (IxD) schematics, such as wireframes, to
convey system functionality to internal team members and clients
Facilitate remote and in-person usability testing sessions
Evaluate business and user needs by conducting research interviews with stakeholders,
clients, and users
Develop information architecture and basic taxonomies
Advocate for user-centered design principles and accessibility compliance
Present schematics/documentation to clients and stakeholders
User Experience Architect
G2 Interactive (Formerly Refinery, Inc.), Hatboro, PA, June 2007 March 2010
Develop wireframes, site maps, process flow diagrams, and other
schematics/documentation based upon user/audience needs and business requirements
Create detailed, annotated Interaction Design (IxD) schematics, such as wireframes, to
convey system functionality to internal team members and clients
Facilitate remote and in-person usability testing sessions
Evaluate business and user needs by conducting research interviews with stakeholders,
clients, and users
Perform heuristic evaluations of websites and applications
Develop information architecture and basic taxonomies
Construct interactive web-based prototypes using XHMTL, CSS, and JavaScript
Advocate for user-centered design principles and accessibility compliance
Present schematics/documentation to clients and stakeholders
Senior Information Architect
Perficient, West Chester, PA, December 2006 June 2007
Developed standards-compliant XHTML and CSS for dynamic and static websites
Incorporated web standards and accessibility guidelines into development processes
Created wireframes, site maps, and process flow diagrams
Present schematics/documentation to clients and stakeholders
Conducted competitive analyses and heuristic evaluations
Front End Developer
Navteq, Inc. (Formerly Traffic.com), Wayne, PA, October 2004 - December 2006
Developed standards-compliant XHTML and CSS for www.traffic.com
Collaborated with programmers to merge dynamic content with front end code and styles
Designed page layouts, graphics, and icons
Conducted usability testing sessions using prototypes and live applications
Incorporated usability and accessibility standards into web properties and applications
Constructed site maps and wireframes
Intern / Web Designer
Rhizome.org, New York, NY, January 2004 October 2004
Created and maintained pages of Rhizome website
Collaborated with Executive Director to develop outreach and expansion strategies
Professional Affiliations
Treasurer/Secretary
PhillyCHI (Philadelphia Area Chapter of ACM SIGCHI) January 2009 December 2010
PhillyCHI hosts regular meetings and socials for the Philadelphia user experience community,
which consists of students, academics, and professionals.
Manage chapter finances (expenses and sponsorship)
Publicize news and event announcements through member communication channels
Schedule and coordinate regular meetings and lectures
Organize social events and happy hours
Skills
User Experience: Requirements gathering, wireframes, site maps, prototyping, usability testing,
user research, heuristic analysis, competitive analysis, accessibility compliance
Creative: Digital manipulation, digital photography, traditional photography, drawing
Software and Development: Photoshop, Illustrator, Dreamweaver, InDesign, Visio, XHTML,
CSS, FTP, some JavaScript
Proficient with Microsoft Windows and Apple Macintosh operating systems
Knowledge of procedural and object-oriented programming principles
Education
The College of New Jersey (Formerly Trenton State College), Ewing, NJ
Bachelor of Fine Arts, May 2004
Concentration in Web Design/Interactive Media
Grade Point Average: 3.7/4.0 Scale
Hobbies and Interests
Reading
Technology
Health and Wellness/Nutrition
Music
Travel