Customer Service Manager

JORGE VEGA

PORTFOLIO: WWW.JORGEVEGADESIGN.COM E: *****@*******.*** TEL: 805-***-****

Education California Polytechnic State University, San Luis Obispo

Bachelor of Science in Graphic Communication

Concentration in Design Reproduction Technology

Expected Graduation in March 2010

Work Experience Albertsons

March 2004 Present

Position: Service Supervisor

Managed, trained, and delegated work for more than twenty employees

Handled large sums of money and balanced registers at end of shift

Directly involved with customer service

Took part in safety awareness to maintain a safe work environment

Apple Computer, Inc.

July 2009 September 2009

Position: Localization Designer

Assisted with localizing graphics for use in packages, manuals, and other media

Laid-out manuals and quick start guides using InDesign

Had to maintain an effective file management method

Worked in a team environment to meet project deadlines

Involvement/ Mat Pica Pi, Graphic Communication Student Interest Club

Active Member Fall 2007 Present

Independent Work

Position: Publicity Manager

Responsible for designing event posters and collateral

Used design elements as a means of increasing club membership

Planned activities for fellow students

Participated in various industry tours

Freelance Design Work

September 2005 Present

Produced designs for event flyers

Created company logos

Recreated company business cards

University Graphic Systems, Cal Poly

Spring 2007

Goss Community web press trainee

Worked on press setup, color density adjustment,

bundling, web maintenance and cleanup

Fall 2009

Involved with promoting sustainable services offered by UGS

Developed brochure for potential clients

Helped spread sustainability awareness throughout campus

Skills Microsoft Word

Photoshop CSS and HTML

Microsoft Excel

Illustrator QuarkXPress

Windows XP and Vista

InDesign Mac OSX and Leopard

Fluent in Spanish

Dreamweaver Digital Photography

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