Sales Customer Service

Joey Rollins

Email: ********@***************.***

Address:

City: La Mirada

State: CA

Zip: 90638

Country: USA

Phone: 562-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Results oriented Sales Professional with eighteen years experience with exposure to business development, marketing, strategic planning, client relationship management and customer service

Educational Background:

High School Dipolma from La Mirada High School, La Mirada CA 1/2001 to 6/1983 (General)

Job History / Details:

Career Focus

Results oriented Sales Professional with eighteen years experience with exposure to business development, marketing, strategic planning, client relationship management and customer service

Summary of Skills

Re-seller relationship optimization

Top-rated sales performance

Account Management, Creative Problem Solving, Customer Satisfaction, Customer Service

Accomplishments

Marketing Requirements

Worked with customers to define and develop business cases for new products

Wrote marketing requirements documents for future product development.

Professional Experience

June 2012 to Current

Hope Services La Mirada, California

Donations Driver

Driving maintaining existing routes for customer donations, to Non Profit Organization, Driving routes of over 10,000 homes per week.

April 2009 to December 2009

Jani King Orange, California

Account Executive

Identified prospective customers using lead generating methods and performing an average of 20 cold calls per day.Participated in various incentive programs and contests designed to support achievement of production goals.Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.

August 2007 to April 2009

Grove Glass Garden Grove, California

Outside Sales Represenative

Established more than 30 new accounts, earning a combined profit of over $2M.Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60 percentage .Described product to customers and accurately explained details and care of merchandise.Assisted customers in person and via telephone.Led sales calls with team members to establish sales and customer retention goals.

November 2003 to June 2007

A1 Glass Unlimited South Gate, California

Outside Sales Represenative

Routinely answered customer questions regarding merchandise and pricing. Completed tasks assigned in a timely matter.Achieved sales goals and service performance requirements of $1million through new customer sales..Identified prospective customers using lead generating methods and performing an average of 30 cold calls per day. through new customer sales..

Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.

Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60 percentage .

July 1997 to December 2003

West Coast Cerritos, Ca

Outside Sales/ Office Manager

Managed team of (6) .Surpassed revenue goals in four consecutive quarters.Served as mentor to junior team members.Initiated program that standardized employee training and led to increase in customer satisfaction by 12 percentage .Led sales calls with team members to establish sales and customer retention goals.Hired and trained all sales staff for new store location.

Education

1983 La Mirada High School La Mirada, California

High School Diploma General

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