Customer Service High School

Shelia Craft

Email: ********@**-********-********.***

Address:

City: Columbus

State: OH

Zip: 43213

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A dependable team player with over 23 years of business and financial experience. Detailed-oriented and well organized with excellent written and communication skills. Strong ability to work with teams and multi-task while meeting deadlines. Provides superior customer service, and will not hesitate to go beyond what is required to get the job done.

Educational Background:

High School Dipolma from Bishop Hartley High School, Columbus OH 1/2001 to 6/1985 (College Prep)

High School Dipolma from Ohio Dominica University, Columbus OH 1/2001 to 11/2012

Job History / Details:

Professional Summary

A dependable team player with over 23 years of business and financial experience. Detailed-oriented and well organized with excellent written and communication skills. Strong ability to work with teams and multi-task while meeting deadlines. Provides superior customer service, and will not hesitate to go beyond what is required to get the job done.

Areas of Expertise

Accounts Payable/Receivable, Bank reconciliation

Computer Proficient

Working Knowledge of Windows,MS Word, Ms Excel

Creative Problem Solving

Payroll

Customer Service

Perform routine clerical duties;answer phones,file,scan and copy

Handles highly sensitive information and maintains confidentiality

Train new employees on departmental procedures

Accurately input data

Work Experience

March 1990 to June 2012

Huntington National Bank Columbus, Ohio

Administration Process Specialist

Computed, recorded, and proofread data, records and reports.Performed heavy bank reconciliations and cash flow statements.Reported and consolidated company financial performance.Calculated, prepared, and issued bills, invoices and account statements according to established procedures.Reconciled and reported discrepancies found in records.Communicated with customers, employees and other individuals to answer questions and explain information.

Education

1985 Bishop Hartley High School Columbus, Ohio

High School Diploma College Prep

2006 Ohio Dominica University Columbus, Ohio

Associate of Arts Business Management Administration

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