Customer Service Sales

Anna L Moreno

Email: ********@*************.***

Address:

City: Fullerton

State: CA

Zip: 92833

Country: USA

Phone: 714-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Summary: I am seeking a position in which I can contribute with my experience and at the same time expand my knowledge and skills to strive for continual improvement. I have a professional attitude to focus on the details of the job while ensuring that harmony exists between co-workers, customers and management. I have excellent customer service and communications skills and am very self motivated.

Educational Background:

High School Dipolma from Cypress College, Cypress CA 1/2001 to 5/2009 (Human Services & General Studies)

High School Dipolma from Cypress, Cypress CA 1/2001 to 11/2012

Job History / Details:

Career Overview

Summary: I am seeking a position in which I can contribute with my experience and at the same time expand my knowledge and skills to strive for continual improvement. I have a professional attitude to focus on the details of the job while ensuring that harmony exists between co-workers, customers and management. I have excellent customer service and communications skills and am very self motivated.

Skill Highlights

Customer Service

Data Entry

Administrative

Public Relations

Sales

Graphic Arts

Media

Purchasing

Accounting

Non-Profit/Volunteer

Clerical

Marketing

Management

Medical Administration

Professional Experience

June 2010 to January 2011

Trinity Process Solutions, Inc Anaheim Hills, CA

Executive Administrative

Salary: $41,600/yr

All General office duties.

Personal assistant for President includes project set up, bids, contracts, blue prints, Inventory control and set up meetings.

Assisted Office manager with incoming calls, Accounting, Bookkeeping and Administrative duties.

Programs used: Outlook, Excel, Word, QuickBooks.

February 2008 to June 2010

Dunning-Group Marketing Services Foothill Ranch, CA

Account Coordinator

Salary: 32,240/yr. commission

Increased sales in the division of Promotions by 35 percentage .

Processed quotes, orders, expediting.

Direct Relationship with Clients.

Help build customer loyalty.

Graphic Arts in Photo Shop, Corel Draw and Adobe Illustrator.

Programs used Quantum and Mas 00.

November 2003 to February 2008

Carole Eichen Interiors Santa Ana, CA

Purchasing Agent

Salary: $32,240/yr.

Place furniture & fabric orders with various vendors.

Expedite orders to meet In hands date for Luxury and Model Homes for 5 Interior Designers.

Some residential experience.

General office, expediting, warehouse inventory, outgoing and incoming calls, some accounting issues.

Programs used:Pro5 program, Excel, Outlook, Internet.

August 2000 to August 2003

Focus On Temps Huntington Beach, CA

Various

Salary: $29,120/yr - $37,440/yr.

General office, accounting, bookkeeping, customer service representative, clerical, payroll and purchasing.

Temp assignments for UCI Medical, UCI Campus, Hooked On Phonics and Federal-Moguel.

February 1998 to August 2000

Poly-Tak Protection Systems, Inc Huntington Beach, CA

Customer Service, Sales & Marketing

Salary: $27,040/yr. commission.

Increased sales to direct accounts by 25 percentage .

Solved customer problems leading to increased sales and customer loyalty.

Assisted with technical information and marketing plans.

Intermediate Experience in: MAS 90, Word and Excel.

Skills: Buyer/purchaser, clerical administration, graphics, customer service, sales & marketing, sales associate.

Education

09 Cypress College Cypress, CA

Associates Degree Human Services & General Studies

Member of Honors Club

Honors Roll

Deans List

09 Cypress Cypress, CA

Certificate Human Services

Human Services Generalist

Gerontology

Family Studies

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