Administrative Assistant Sales

Experienced Administrative Assistant (fremont / union city / newark)

Date: 2012-11-13, 10:20AM PST

*********@*****.***

Over 20 years of experience.

Looking for work within the East Bay. Excellent references available.

4/10 -1/12 Edgewood Ventures, Los Altos, CA

Administrative Assistant

Made travel arrangements.

Handled incoming and outgoing mail.

Set up conference calls

Scheduled and tracked appointments

Composed HR packages.

Made Power point presentations for other investors.

Answered and screened calls..

Prepared memorandums and various other word processing for staff.

Entered Sales and payment data into Excel to produce reports and charts for analysis.

9/08 - 9/09 BBSI for Boston Scientific Corporation, Fremont, CA

Customer Support Representative

Processed shipments of Evaluation units.

Created RGA's in SAP for return of Demo Units.

Scheduled pickups of Demo Units from Doctor's offices via CEVA.

Processed Debit Memos in SAP for ESB Parts.

Processed Credit Memos in SAP.

Researched Customer's Billing inquiries.

Distributed daily faxes.

Updated information from ZAR6 Report into Filemaker 9

Back up to Administrative Assistant for Managerial Staff members.

2/03 - 4/08 Edgewood Ventures Los Altos, CA

Administrative Assistant

Made travel arrangements.

Handled incoming and outgoing mail.

Set up conference calls

Scheduled and tracked appointments

Composed HR packages.

Made Power point presentations for other investors.

Answered and screened calls.

Worked in Excel entering and editing data.

Typed memorandums and various other word processing for staff.

9/01 - 11/02 Armanino Foods Hayward, CA

Receptionist/Administrative Assistant

Main Responsibility was handling the front desk and Reception area.

Answered all incoming phone calls. Paged appropriate individuals as needed.

Entered daily sales orders into computer, generated invoices for processed orders, and distributed the daily incoming postal mail.

Handled all shipping and receiving.

Made deposit slips for all customer payments.

Assembled and mailed out weekly payments to vendors.

Entered sales and payment data into Excel spreadsheet to produce reports and graphs of weekly sales.

10/94 - 4/99 WorldCom Wireless Hayward, CA

Administrative Assistant & Credit Representative

Ran credit reports, Dun & Bradstreet reports, and processed credit and bank references to determine credit eligibility for Customers.

Followed up with Customers to resolve all issues arising from the name change.

Processed credit applications sent by Agents via fax.

Produced employee productivity graphs and reports.

Ordered and sent out various promotional and informational guides to agents.

Checked cellular accounts for fraud activity and credited accounts accordingly.

Responsible for processing name changes on cellular accounts.

6/92 - 7/94 J.C Penney Credit Service Center Fremont, CA

Customer Service Representative/Credit Analyst

Supported various J.C. Penney Department stores throughout California.

Processed instant Credit applications via mainframe computer system over the phone.

Assisted Customers and store associates with inquiries regarding credit ratings, limits, and application status.

Processed various company reports

Performed a variety of administrative tasks such as filing, typing, printing reports and data entry.

10/88 - 11/91 Ampex Corporation Redwood City, CA

Administrative Clerk

Supported the Sales and Marketing Departments.

Updated and maintained the shipping information list.

Created Marketing and Operations reports via Paradox database and mainframe.

Entered daily sales orders in Database.

Retrieved and processed computer files sent through the computer mainframe.

Responsible for purchasing.

Entered Purchase Orders via File maker Pro

Interacted with Vendors to assure prompt delivery of supplies.

Assisted in answering phones as required

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