Quality Assurance Customer Service

****.*****@*****.***

Greg Lange

**********@*******.***

http://www.greglange.com/resume.html

Experience

Rackspace >> http://www.rackspace.com

San Antonio, Tx, 2005 to Now

Development work for an internal customer service application

Python, PHP, Javascript, and SQL

Worked off of change tickets and interacted with representatives of the business to get requirements nailed down

Quality assurance for an internal customer service application

Automated test and tool writing

Wrote a system to run automated tests and view results during our release process

System uses Linux, Apache, PostgreSQL, Perl

Wrote Perl scripts to load test web services

Scripts run on many different Linux systems and reported back to a central server

Wrote code so developer's unit tests could report back to our QA system

PHP, Python, and Perl

Foundstone >> http://www.foundstone.com

San Antonio, Tx, 2002 to 2004

Quality assurance/software testing for a network vulnerability scanner

Automated test and tool writing (in Perl)

Worked as developer for one release

Worked in C++ and SQL

Revamped and created new reports for our network scanning product

Reports were html and included many graphs

Wrote a system to track and organize QA activities

System used Linux, Apache, Mysql, Perl

System kept track of manual and automated tests

Symantec >> http://www.symantec.com

San Antonio, Tx, 2002

Quality assurance/software testing for network and host based intrusion detection systems

Creation and maintenance of an automated testing system

System used Linux, Apache, Mysql, Perl

Provided Perl knowledge to a QA team that was beginning to adopt XP

the team wrote acceptance tests in Perl

those tests were run every night and reported to our testing system

Automated test writing (in Perl)

FundsXpress >> http://www.fundsxpress.com

Austin, Tx, 2000 to 2001

Quality assurance/software testing

Creation of test plans and manual and automated test scripts (mostly in Perl)

Did some stepping through our applications code in a debugger

Our system used Perl, Linux, and Oracle

We would do this to pinpoint the location of bugs for developers

Internet Direct >> http://www.idworld.net

San Antonio, Tx, 1998 to 2000 (Contract work in 2002 and 2003)

Web application programming for clients, mostly small businesses

Our development platform was Linux, Apache, Mysql, Perl

Texas Shootout >> http://www.texas-shootout.com

1996 to Present

Web development and test writing

Developed an online results system allows teachers across the state to enter contest scores and view results

System uses Linux, Apache, Mysql, Perl

Designed and maintain the Shootout's website

Technical Knowledge

Python, Perl, Linux, SQL, Mysql, PostgreSQL, Apache

Education

BS in Mathematics from UTSA (1997)

BS in Computer Science from UTSA (2005)

I've completed 8 classes towards an MS in Computer Science

****.*****@*****.***

Contact this candidate