Customer Service Human Resources

JENNIFER MARTIN

Email: ********@**-*******.***

Address:

City: spokane

State: WA

Zip: 99205

Country: USA

Phone: 509-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am a motivated person with strong management and customer service skills. I have over 10 years of Office Management and Human Resource experience. This includes in-depth knowledge of Human Resources, Accounts Payable, Accounts Receivable, Payroll, and Receptionist duties and tasks. I am experienced with the Internet, Microsoft Word, Kronos and Excel. I also have strong leadership and developmental skills that include the training of associates as well as supervising staff members. I function well under pressure and am able to successfully multi-task several projects at once. I prefer to choose a positive approach with any challenge, and hope to join a successful team that does the same.

Educational Background:

High School Dipolma from Central Valley High School, Spokane WA 1/2001 to 6/1991 (General)

Job History / Details:

Professional Profile

I am a motivated person with strong management and customer service skills. I have over 10 years of Office Management and Human Resource experience. This includes in-depth knowledge of Human Resources, Accounts Payable, Accounts Receivable, Payroll, and Receptionist duties and tasks. I am experienced with the Internet, Microsoft Word, Kronos and Excel. I also have strong leadership and developmental skills that include the training of associates as well as supervising staff members. I function well under pressure and am able to successfully multi-task several projects at once. I prefer to choose a positive approach with any challenge, and hope to join a successful team that does the same.

Qualifications

Account Management

Accounts Payable/Receivable

Credit and Collections

Expense Control

Customer Service

Statement Billings

Ten-Key Proficient

Training and Development

Internal Auditing

Budgeting

Client Relations

Results-oriented

Client-focused

Excel in Organizational Skills

Computer proficient

Multi-Task Management

Weekly Payroll

Financial Records Processing

Creative Problem Solving

Report Generation and Analysis

Relevant Experience

Wrote and edited documents to keep staff informed on policies and procedures.

Established and maintained internal audit and filing system for all personnel documents.

Ensured timely and correct processing of all Payroll related tasks.

Managed Office, Admissions, and Marketing team members.

Increased private collection revenue by 200 percentage .

Advised family and clients on available financial and insurance options.

Resolved personnel conflicts.

Improved benefit administration and documentation for personnel.

Work History

to

Business Office Manager-Three Years

to

Human Resources/Payroll/Accounts Payable-Four Years

to

Receptionist-Two Years

to

Ward Clerk/NAC-Two and a Half Years

October 2000 to August 2012

REGENCY AT NORTHPOINTE

Education

Central Valley High School Spokane, Washington

High School Diploma General

REFERENCES

Personal and professional recommendations available upon request.

Contact this candidate