Medical Assistant Manager
Resume:
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What is wrong with my resume? I want and deserve a great job!
Glenda Crespo, BSBM
Mountain View, CA 94040
Cell:650-***-**** E-mail:***********@*****.***
OBJECTIVE
Seeking an Office Manager Position in the Healthcare industry.
Skills Summary
Health Care
Bilingual Spanish; Read and Write
CPR/BCLS Certified
Certified Medical Assistant
Specializations:Vital Signs, OB/GYN, Dermatology, Chiropractic Education, Immunization Protocol, Venipuncture, ENT (Ear, Nose & Throat), Oncology
Non Profit Sector
QA/QC
Coding, ICD-9, CPT, HCPCS
Patients serviced; Infants, Adults, Elderly, Homeless and Uninsured populations
Front Office Manager 8/2011- Current
Indian Health Center of
Santa Clara Valley
San Jose, California
Manage a team of nine employees
Maintain and reconcile daily billing
Coordinate Volunteers
Oversee and process payroll
Liaison between front office and accounting department
Manage daily provider schedule of twelve
Assess clinic flow and make necessary changes
Establish community relations ie, Pharmaceutical, Medical/Office vendors
Perform Employee Performance
Knowledgeable in Insurance ie; PPO, HMO, Medi-Cal, Med-Care, Tricare, SCCFHP, Valley Care I,II
ICD-9, billing and coding experience
Experience in project lead from conception to completion
Translate patient to provider, and company literature as needed
Assist with licensing regulations as necessary
Database Maintenance
E-Clinical Works, EPIC Medical Software
QC/QA
Instructor-Medical Coding 02/2012-Current
San Jose City College
San Jose, CA
Assess Student Learning Outcomes
Explain history and rationale of using coding
Distinguish levels of HCPCS
Explain use for ICD-9,CPT and Modifiers
Track attendance
Analyze, Locate and identify codes
Assistant Apartment Manager 10/2007- On-call (wknds)
Palm Villa Apartments
Sunnyvale, CA
Answer phones
Lease units
Serve 3 day notice
Coordinate vendors
Market units
Light maintenance
Maintain files
Maintain monthly Newsletter
Reports as needed
Light Yardi
Program Director/Instructor 12/2007- 3/2011
Carrington College
For Medical Assistant Accredited Program
San Jose, California
Managed a team of six employees
Maintained Accurate Student Records
Assessed Student Outcomes
Performed Employee Performance
Delivered Curriculum in Accordance with approved outline
Presentation & Interpersonal skills oriented
Secured Over 70% Student Externship sites
Established Community Relations
Knowledgeable with WASC, OSHA, JCAHO/HIPPA, CAAHEP and MAERB guidelines
Freelance/Contract Medical/Office Assistant 2006-2007
Mountain View, California
Dr. Jerry Manoukian, Family Practice
Dr. Haleh Sheikholeslami, Family & Holistic Medicine
Performed both front and back office duties
Volunteer Coordinator/Medical Assistant 1997-2006
El Camino Hospital RotaCare Free Clinic
Mountain View, California
Performed front/back office duties
Managed medical supplies
Ordered vaccines and prepared monthly report
Organized community outreach program
Implemented a Special Services department
Organized monthly medical provider schedule
Responsible for clinic flow
Highly effective in communication, maintaining integrity and commitment
Bilingual in English/Spanish
Education
B.S, Business Management 2007-2009
University of Phoenix, San Jose, California
Certified Medical Assistant 1997-Current
Computer Skills
MS Office, Word, Excel, Access, Outlook, PowerPoint, Epic, ECW, Power Soft MD
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