Manager Sales

Ryan Chase Hanna

Email: ********@*****-*******.***

Address:

City: Indianapolis

State: IN

Zip: 46237

Country: USA

Phone: 317-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced Restaurant Manager in high-volume, $3.5 million dollar restaurant annually. Highly trained in planning daily operations, staffing and inventory management. Seeking to advance professional career in restaurant industry utilizing my ability to easily grasp new ideas, concepts, methods and technologies.

Educational Background:

High School Dipolma from Hamilton Southeastern, Fishers IN 1/2001 to 5/2005 (General Studies)

Job History / Details:

Summary

Experienced Restaurant Manager in high-volume, $3.5 million dollar restaurant annually. Highly trained in planning daily operations, staffing and inventory management. Seeking to advance professional career in restaurant industry utilizing my ability to easily grasp new ideas, concepts, methods and technologies.

Highlights

Dedicated, dependable and self-motivated

Excellent leadership skills

Strong work ethic

Confident, respected, respectful

Maintain high standards for service and product

Proven sales record

Inventory control and record keeping

Strong customer relationship builder

Ability to handle/resolve problems

Management and leadership experience

Energetic, friendly and enthusiastic

Able to work well under pressure

Results-oriented

Adaptable

Supply ordering

Liquor cost control specialist

Excellent interpersonal skills

Staff scheduling knowledge

Experience with catering and events

Food safety certified

Interviewing and training skills

Sufficient in all back of house functions including ordering, working line positions, prep, writing prep sheets, working expo and managing food cost

Accomplishments

Won bar of the quarter first four quarters as manager in the Midwest region for Bonefish Grill

Lowered liquor costs by 2 percentage by initiating proper training of bartenders and working closely with reps and vendors to negotiate better pricing

Raised beer, wine and liquor sales by 3 percentage in first year

Assisted in lowering back house labor by 1 percentage in less than 6 months

Lowered front house labor by .5 percent in less than 1 year

Reduced wait staff turnover by half utilizing quality screening techniques and ability to read character and professional skills

Developed two servers into being promoted to manager

Developed three employees into national trainers for new store openings

Experience

January 2011 to Current

Bloomin Brands, Bonefish Grill Indianapolis, IN

Manager

Manage a diverse staff of 30 front of house employees

Responsible for ordering alcohol and keeping a low beer, wine and liquor cost and consistently maintain the lowest liquor cost in the region

Hire and train all front of house employees including developing innovative ways to continuously train and utilize all resources available. i.e. trips to local brewery's, inviting outside reps and vendors to host wine trainings and taking staff to wine tasting to boost knowledge of product and sales

Highly successful in motivating staff to sell to the best of their ability

Received frequent customer compliments for going above and beyond normal duties.

Consistently adhered to quality expectations and standards.

Maintained a professional tone at all times, including during peak rush hours.

September 2009 to January 2011

Bloomin Brands, Bonefish Grill Greenwood, IN

Assistant Manager/Server

Successfully moved into management roll from server within 6 months

Responsible for training new servers

Supported all kitchen operations when chef was absent.

Spoke with patrons to ensure satisfaction with food and service

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock

Communicated with other kitchen team members to ensure food was prepared on time and correctly

Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes

December 2008 to April 2009

Ruby Tuesdays Fishers, IN

Food Server

Highest tip percentage consistently

Maintained highest ticket average daily

Excellent ability to up sell products and refreshments

Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock

Greeted each customer with friendly eye contact

Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices

Spoke with patrons to ensure satisfaction with food and service

Communicated with other kitchen team members to ensure food was prepared on time and correctly

Certifications

ServSafe Food Safety Training and Certification

Sure Serve

Valid Indiana Liquor License

Technical Skills

Skills Experience Total Years Last Used

Proficient in the use of POS software

Trained in proper legal practice and inclusion

Human Resourse Training

Proficient in all Microsoft Office Applications

Personal Information

Status: Married with 2 children ages 5 and 3

Hobbies: Fishing, Cooking, Sports

Contact this candidate