Medical Assistant Manager

Jennifer ResumeRyan Resume

Ryan M. Cork +***.**6.194.5060 ****.******@*****.***

SKILLS SUMMARY

Leadership, determination, dedication and attention to detail are the qualities that have enabled me to achieve personal, professional and organizationally critical goals.

RECENT ACCOMPLISHMENTS

Consolidated 8 job duties, realigned supply and pharmacy ordering structure and reconfigured staff work hours to realize an annual operational savings of $100,000

Opened seven ENT clinics, including one-of-a-kind Voice and Swallowing Disorder Clinic

Recruited four physicians and assisted in developing patient base prior to arrival

CAREER EXPERIENCE

Aug 2006-Present Administrator

-Head and Neck Surgery (HNS),, Columbus, OH

The James Cancer Hospital, Head and Neck Cancer, Voice and Swallowing Disorders, The Ohio State University Medical Ctr

Oversee all work-related activities with an overall objective of achieving fiscal plans while maximizing workflow efficiency and enhancing patient outcomes.

Direct the budget planning, financial analysis and accounts payable tracking processes.

Serve as a liaison between the ENT surgeons, staff and patients; coordinated care, follow-up appointments and facilitated general communication between physicians and patients.

Coordinate marketing campaign to the general ENT community and relevant primary care physicians, as well as prospective patient population via video news releases, local TV, direct marketing and seminars.

Plan educational seminars and lectureships

Facilitate the collaborative process of opening Otolaryngology/H&N clinics within Central Ohio.

Nov 2005-Aug 2006 Internal Account Representative

-HNS,, Columbus, OH

Supported eight ENT physicians both clinically and administratively.

Created and implemented the Public Relations and Marketing program of the OSU Voice & Swallowing center

Aug 2000-Nov 2005 Clinic Manager

-HNS,, Columbus, OH

Worked as medical assistant, surgical technologist for small outpatient ENT procedures.

Marketed for office location, services and physicians

Managed 3,000 square foot clinic, seven FTE, daily operations

Aug 1994-April 2000 Corpsman

United States Navy, Jacksonville, NC

Senior Corpsman - Scout Sniper Platoon

Responsible for the deployment readiness, immunizations and medical care of a 20-man company.

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