Customer Service Manager
Resume:
Walter Crenshaw
Email: *********@********.***
Address: *** ******** **
City: Bolingbrook
State: IL
Zip: 60440
Country: USA
Phone: 630-***-****
Skill Level: Management
Salary Range: $60,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Walter L Crenshaw
596 Larkspur DrP
Bolingbrook, IL 60440
OBJECTIVE:
My objective is to Manage a facility to ensure that sanitation programs and technology, HACCP requirements, pest control,
GMP, food allergens, plant wastewater, and related occupational safety requirements are maintained at world class levels. Responsible for development, management, and training of all site, sanitation and CIP documentation. Provide expertise to ensure continuous improvement in sanitation.
EXPERIENCE:
17 yrs. Experience general maintenance
17 yrs. Experience retail management
17 yrs. Experience public safety and security
12 yrs. Experience implementing and standardizing employee training and safety programs OSHA 1910.178
17 yrs. Experience customer support
17 yrs. Experience consultant
17 yrs. Experience supervisor and team leader
17 yrs. Sanitations Manager / Building and Facilities
3 yrs. Hazardous MaterialTechnicianCFR1910.120(q)
3 yrs. Hazardous Materials Technician
- Increased sales 50%
- Increased productivity 75 %
- Increased efficiency 50%
- Oversee operations inside Sanitation Dept.,and Engineering Dept.
- Monitor Distribution Center Building and Facility 1 million square
footage
- Oversee over 60 million in inventory daily
- Increased communication among management and employees
- Provided better working relations among employees
- Non-Harassment and non-Discrimination issues in the work place
- Implement Company Policy and Procedures
Job Knowledge
- General knowledge of production processes
- Food Sanitation standards
- Excellent management skills
- Excellent communication skills
- Motivational speaker
- Team leader
- Dependable- Competitive
EDUCATION:
Grand Rapids Junior College 1990-1993
Location: Grand Rapids, Michigan
Major: Management and Supervision
Minor: International Business
Degree: Associates degree in business
JOB HISTORY:
Supervalu ( Jewels Food Stores) 2003-2012
Location: Melrose Park Chicago, IL
Department: Sanitation/Engineering Building and Facilities Manager
Frozen Foods, Dry Groceries
Oversees the initiatives related to food safety and hygiene. Coordinates all cleaning and vermin control procedures, ensures that the facility is in compliance with the company, local, state and federal food sanitation standards. Supervises sanitation team to ensure that the highest quality cleaning and set up is achieve in a most efficient manner within the timeframe allowed.
- Develops master sanitation schedule and monitors the program
- Implements technically sound, safe, and sanitary work practices per standards.
- Develops training programs related to sanitation law and best practices and able to deliver these initiatives to employees in a one-on-one and group settings.
- Ensure that his/her shift is staffed with trained qualified personnel.
- Ensure that all materials, supplies and equipment are ready for use at the prescribed times for production
- Keeps detailed records of all sanitation related activities and issues such as inspections, violations and solutions.
- Performs pre-op inspections to determine effectiveness of cleaning
- Ensures that all actions are taken in order to achieve effective start-up
- Follow all GMP and good housekeeping practices, proper use of protective equipment, safety glasses, hearing protection, etc.)
- Follows proper lock out tag out policy and procedures.
- Use proper chemicals in various applications. Monitors the safety of the chemical room.
- Manages good vendor relationships in the procurement of materials and services of vermin control companies.
- Complies with all applicable regulatory requirements
- Understands all environmental, safety and HAZCOM aspects of the position
- Disposes of waste appropriately and recycle materials when possible.
- Develops and maintain a professional attitude at all times.
SANEX 2007 - 2010
Location : Bolingbrook, Illinois
Department: Sanitation/Janitorial
Business Owner
- Oversees the initiatives related to food safety and hygiene. Coordinates all cleaning and vermin control procedures, ensures that the facility is in compliance with the company, local, state and federal food sanitation standards. Supervises sanitation team to ensure that the highest quality cleaning and set up is achieve in a most efficient manner within the timeframe allowed.
- Follow all GMP and good housekeeping practices, proper use of protective equipment, safety glasses, hearing protection, etc.)
Hinsdale Central High School 2000-2003
- Head of Student Security
- Part time Health Teacher
- Part time Gym Teacher
- Part time Driver Ed Teacher
MCI/Worldcom 1999-2002
Location: Chicago, IL
Department: Maintenance Dept
- Trouble shoot world com 250 network
- Switch training
- T1 training
West Michigan Office Interiors 1996-1999
Location: Grand Rapids, Michigan
Department: Customer service consultant, Installer, Customer support, Design planning, and Delivery
Com-Tech Communication Technology 1993-1996
Location: Grand Rapids, Michigan
Department: Engineering, Consultant, Field technician, and Supervisor
- installed voice / data
- ran and installed data/voice cables
- installed lands systems
- punch down wires for phone systems
- installed phone and data jackets
Professional Janitorial Service (P.J.S.) 1986-1993
Location: Grand Rapids, Michigan
Professional cleaning, Sanitation, and general maintenance
Business Owner
- Oversees the initiatives related to food safety and hygiene. Coordinates all cleaning and vermin control procedures, ensures that the facility is in compliance with the company, local, state and federal food sanitation standards. Supervises sanitation team to ensure that the highest quality cleaning and set up is achieve in a most efficient manner within the timeframe allowed.
- Follow all GMP and good housekeeping practices, proper use of protective equipment, safety glasses, hearing protection, etc.)
HOBBIES:
- 2nd Degree Black Belt Aikido
- Boxing (Golden Gloves)
- Counselor (Big Brother Association)
Contact this candidate