Customer Service Supervisor

Ronaldo De Lima

Email: ********@*************.***

Address:

City: Miami

State: FL

Zip: 33136

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Kitchen Supervisor Macy's Food Division for 3 years.Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.Line Cook with 4 years of experience in high-pressure culinary environments. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.

Educational Background:

High School Dipolma from Miami Dade College, Miami FL 1/2001 to 1/2007 (Culinary/business)

Job History / Details:

Summary

Kitchen Supervisor Macy's Food Division for 3 years.Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.Line Cook with 4 years of experience in high-pressure culinary environments. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.

Highlights

ServSafe certified

Food handlers card

Focused and disciplined

Focus on portion and cost control

High volume production capability

Inventory management familiarity

Experience

March 2009 to November 2012

Macy's Food Division Boca Raton, FL

Kitchen Supervisor

Reduced food costs by 2.3 percentage percent by expertly estimating purchasing needs and buying through approved suppliers, and portion control.Provided courteous and informative customer service in an open kitchen format.

Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.

Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Actively participated in staff meetings and operated as an effective management team leader.

Education

Miami Dade College Miami, FL

Associate of Arts Culinary/business

Classes in Restaurant and Facility Operations

Courses in: Food Preparation, Kitchen Management, Patisserie and Confectionery.

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