Customer Service Manager
Resume:
Ganlin Teng
Email: *********@********.***
Address: *** **** ****
City: storrs
State: CT
Zip: 06269
Country: USA
Phone: 860-***-****
Skill Level: Assistant
Salary Range: $24,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ganlin Teng
218 Hale Hall, Storrs Mansfield, CT, 06269, 860-***-****
******.****@*****.***
Objective
Seeking an internship/part time position related to field of business utilizing mathematical, business, and administrative skills
Education
University of Connecticut, Storrs, CT
Bachelor of Arts, College of Liberal Arts and Sciences, December 2013
Major: Mathematics Math GPA: 2.7/4.0
Minor: Business Administration Minor GPA: 3.0/4.0
Work Experience
Information Desk of Homer Babbidge Library, University of Connecticut, CT
Staff, Nov 2009 - May 2012
* Organized returned books, arranged book shipping cars and catalogued for shelf reading through detail oriented time management skills
Chinese Estheticism Author's Profit-Related Forum, China
System Manager Assistant, July 2007 - May 2010
* Supervised a team of 12 moderators and interacted with more than 39,000 members using critical thinking and problem solving skills
* Collaborated with other profit related website managers to maintain a friendly relationship for future business cooperation
* Provided marketing strategies,coordinated events to recruit new members and appeal current members
* Demonstrated initiative by adjusting the website`s appearance and correcting the technical problems of the Discuz! Website operating system
Auntie Anne`s, West Farms Mall, CT
Cashier & Pretzel Maker, June 2006 -Jan 2009
* Addressed customer needs and concerns using patient and friendly customer service in a fast-paced work environment
Activity
Cystic Fibrosis Foundation
Volunteer, Wethersfield, CT, Feb 2007
* Sorted office document, forms, copied and classified hand outs
Concert Choir, Member, Wethersfield, CT, Oct 2005-June 2006
Additional Skills
Language: Fluent in Mandarin and Cantonese
Computer: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop and Adobe Audition
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