Sales Associate

Rhonda's InformationLocation: Warner Robins, GATitle: Specialty Sales AssociateWilling to Relocate: NoMember Since: 2012-06-05

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Motivated team player with the ability to work in multiple job settings.

Able to pull together and manage all aspects of a complex project.

Strong analytical skills with exceptional attention to detail.

Proven organization, communication and problem solving issues.

Effective troubleshooter; can be counted on to get the job done.

Professional Experience

Customers First Training - Learning how to make customers happy with their purchases.

Christmas Tree Tent - Organizing Trees & Registers for quick & accurate sales.

Cashier Training - Teaching Accuracy in sales and customer satisfaction. Teaching Cashiers how to ring up products, handle money and communicating with other Sales Associates.

Sales - Teaching Associates how to make sure the customer has the right product.

Key Carrier - Managing the store when needed to assist cashiers, sales Associates and dealing with voids of sales, money & customer service.

Supervising Department - Making sure all of the products a customer needs are in stock, following up on sales quotes, making sure shifts are covered when there is a shortage of Associates in Departments, doing the inventory for the department & knowledge of the department & ordering of items that are out of stock.

WORK HISTORY

Home Depot August 28, 1996 - Present

2620 Watson Blvd Supervisor: Gary Rutke

GA 478-***-****

Specialty Sales Associate:

Tasked to accommodate and assist home improvement customers, contractors and potential business account representatives on current future home improvement projects. Coordinate sales and deliveries of products to customer homes or businesses averaging account sales in excess of $25,000 in department sales weekly. Customer interaction, which includes but is not limited to the involvement of processing and handling of sales and transactions, and ensuring customer satisfaction, appreciation and value of customers business. Maintains accurate department inventory valued at more than $500,000 with less than .5% sales shrink . Supervise, leads and trains fellow associates in all facets of home improvement sales. Recognized by the CEO with the Homer Badge award for displaying excellent customer service, one from the Regional Manager, Four from the District Manager and two from the District Human Resource Manager, adding to a total of 40 Homer Badge awards received. In addition to a All Star Award, which is presented to six Associates each year for outstanding Service and Four Customer Excellent pins for going above and beyond for customer service.

Team Health October 2001-2004

1801 NW 66th Ave Supervisor: Lisa Love

Plantation, FL 33313 954-***-****

Data Entry:

Performed administrative and clerical duties that required strong analytical and exceptional skills to detail ensuring accurate spelling and grammar. Maintained and processed pertinent patient information including, but not limited to home addresses, phone numbers, account information and inputting medical codes for accurate billing of over 1500 accounts. With the use of full range of office automation equipment, word processing software that included Microsoft Word and Word Perfect. Responsible for the accountability, procurement and disposition and control of office supplies required for future and daily use.

ACCOMPLISHMENTS

I have received numerous awards for Outstanding Customer Service and for going above and beyond for the Company.

I have a received a All-Star award, for going above & beyond for customers, assisting other Associates w/problem solving and teaching them our core values.

I have received 4 Excellence Pins for monthly awards awarded.

I have also received 40 Homer Badges for Excellent Service including one from the CEO of the Company, Regional Manager, Four from the District Manager, and also District Human Resource Manager.

I believe in giving 110 percent to the company that I work for. I also believe that you set by example. If employees see you doing it they will follow. Respect of all people is also very important to me, I believe that all people should be treated fairly and equal. I also believe that if there is a problem with a Associate you call them to a office to speak with them, not in front of everyone, this also teaching Respect.

I am a motivated individual who will take the initiative and push myself to higher levels of performance.

I am motivated by my internal need to be productive and improve my personal performance. For increased job satisfaction, I define goals for personal bests, and seek job positions where I can earn recognition for increased competence of productivity based on personal improvement.

I strive to be the best as compared to others, because I naturally apply external measures of success and who will challenge me to do my best.

I believe in what I and my associates can achieve. Communicate my confidence and belief to others and help them find the courage to try.

I define myself by my productivity and performance.

I am a optimist who quickly sees the positive potential of a situation, by preparing myself for a negotiation by understanding the perspective of the pessimist and creating solutions for each potential problem of obstacle.

I am highly effective at influencing and interacting with others to increase my overall work performance.

I make work fun. By applying my strength to diffuse tension and encourage team enthusiasm.

I have a gift for providing genuine feedback that helps others become the best of who they are.

I am a good coach, I will tend to make my greatest impact through others. Ask my manager to set performance expectations where I will be rewarded for my ability to help other be more productive.

I have the ability to rally others around a cause or a goal. Share my goals with the members of my team to help them find purpose in their daily work.

Seeks opportunities to provide individual feedback that encourages others to apply their strengths for success.

Demonstrates strong cognitive ability for interpreting, diagnosing and solving problems to achieve success.

I tend to do my best work when I have a model or framework for organizing a project and apply or suggest a framework when one does not exist.

I tend to do a good job of both listening and collecting information needed to understand the root of a problem. Apply my talent and seek opportunities to diagnose and resolve issues that could inhibit the success of me and my team

My desire to help others and my gift for solving problems will contribute to my potential in a company. I'm seeking a job opportunity where my success is defined and measured by my effectiveness in exceeding the expectations of our customers.

Demonstrate the natural ability for consistently following through on tasks and getting the job complete.

I gain intrinsic satisfaction when I am able to help others.

My ambition distinguishes me from others. To fulfill my personal goals, soliciting the support from a mentor who brings strength and experience that I seek to develop.

SUMMARY:

1) While I stimulate a fun working environment, I never lose sight of the results that I am accountable to achieve. Stretching my performance standards and apply my charisma to help celebrate significant successes.

2) I offer a unique ability to analyze and understand the circumstances and motivations that influence the behaviors of others. Applying this talent by taking time to know my key constitutes so I can anticipate and exceed their needs and expectations.

3) I tend to enjoy the intellectual challenge of a difficult problem.

Education:

Seymour High School, Seymour, TN

High School Diploma

Broward Community College, Davie, FL

GPA: 2.44

Pre-requisites for Nursing Program

Received a Scholarship to help with my financing.

Job Related Training:

Store Key Carrier - Entrusted with store assets and counted on to operate store when Store Manager was not present.

Cashier Training - Ensuring accurate handling of funds and all store transactions.

Data Entry and Word Processing - 45-50 wpm

Telecommunication Skills

Inventory and Accounting

References:

Gary Rutke Home Depot Assistance Store Manager 478-***-****

Mike Hirner Home Depot Store Manager 904-***-****

Lisa Love Team Health Supervisor 954-***-****

Lili Godfrey Home Depot Ex-Asst Manager 561-***-****

Dave Berry Home Depot Ex-Asst Mananger 954-***-****

Patti Davis-Eckerson Self-Employed Owner 954-***-****

RHONDA K. LOGAN

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