Customer Service Manager

Melissa Reed

Email: ********@*****-*******.***

Address:

City: East Wareham

State: MA

Zip: 02538

Country: USA

Phone: 774-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced and dedicated Data Enterer/ Office administrator with Bookkeeper duties and responsibilities.

Educational Background:

High School Dipolma from University of New Hampshire, Durham NH 1/2001 to 5/2001 (Food Service Management)

Job History / Details:

Career Overview

Experienced and dedicated Data Enterer/ Office administrator with Bookkeeper duties and responsibilities.

Professional Experience

May 2006 to October 2012

Abbey Glass Co. East Wareham, MA

Data Entry/ Bookkeeper/ Office Help

Performed daily office duties such as answering telephones, filing, customer service

Entered bills and invoices

Reconciled monthly statements

Set up claims with auto insurance companies on customers behalf

spoke with insurance companies regarding accounts receivable

Handled accounts payable with company vendors

Performed shop work such as cutting glass and rescreening

June 2004 to August 2005

MA

Self Employed Painter

Interior and exterior painting

Commercial and residential painting

August 2003 to February 2004

Jordans Furniture Avon, Ma

Showroom Floor Assistant

Maintained the integrity of the showroom floor

Performed customer service tasks

Assisted Salespeople and Manager

June 2002 to March 2003

Back To Health Chiropractic Worcester, Ma

Receptionist/ Clinical Assistant

Performed daily office duties such as greeted patients, answered telephones, scheduled appointments, processed co-pays, and worked with insurance companies

Assisted Doctors in exam rooms and implemented therapies

June 1999 to May 2002

Sandy's School East Wareham, Ma

Teachers Aide

Aided with the care and education of children ages 6 weeks to 7 years

Interacted with parents regarding child's needs education

May 2000 to August 2000

Lobster Pot East Wareham, MA

Steam Cook

Managed and ran steam section of restaurants kitchen

Trained personnel

Assisted with preparations of catered events

June 1998 to June 1999

T.J.Maxx East Wareham, MA

Sales Associate

Accountable for register and cashing out

Held keys and was proficient in Jewelry, Lay-away, and Returns departments

Responsible for knowledge of a specific department

Education

2001 University of New Hampshire Durham, NH

Associate of Applied Science Food Service Management

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