Manager

Robert's InformationLocation: STATEN ISLAND, NYTitle: Interim General ManagerExperience: 12+ yearsWork Types:

Willing to Relocate: NoWilling to Travel: Few times a yearCareer Level: DirectorWork Status: U.S. CitizenInterests:

Member Since: 2011-12-14 Helpful Links

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Robert A. Ruggiero http://robertaruggiero.resumeconnect.com

30 Linwood Avenue Staten Island, NY 10305 347-***-**** **********@***.***

General Manager / Director of Operations

Strategic Planning / P&L / Business Development / Cost Control / Quality Control / Project Management

Turnarounds / Process Reengineering / Marketing / Budgets / Market Analysis / HR / Outsourcing

Utilizing solid leadership, communications and operations skills, I consistently implemented strategies that achieved significant improvement in operating effectiveness, revenue growth, and bottom-line results in highly challenging, fast-paced environments. I introduced dynamic, new business solutions that enhanced productivity, maximized resources, and contained costs, all the while increasing customer satisfaction. Further competencies include:

q Building, motivating and leading effective operations teams

q Creating greater efficiencies through team synergies

q Enhancing quality output with focus on satisfying consumers

q Fostering and leading change initiatives across the organization

I received an MBA in Technology Management from University of Phoenix and BA from St. Francis College. Associates describe me as an organized, detail-oriented, supportive leader with sound business savvy, and one who is very adaptable to the ever-changing needs of an organization.

Selected Accomplishments

Led aggressive operations overhaul, slashing $3M in costs. Trans Video was facing high costs, insufficient revenue, with poor quality output in products/services. As Interim GM, immediately instituted operational improvements and an improved communications plan with all management and staff. Crafted new business solution for daily operations, outsourcing of resources, and greater overall efficiencies.

Developed and implemented new business plan to improve product quality and lower cost. Viewership of Trans Video TV station was declining due to stagnant programming while facing a very limited budget. Conducted research and prepared a new Programming Business Plan Proposal, designed to develop new programming options and lower costs. Resulted in operating within a lower budget, improving program quality, and building a stronger product foundation with potential ROI.

Directed team to improve organizational productivity. Tasked with undertaking/leading three major annual seasonal campaigns to drive higher consumables. Developed cross-functional, core team of innovative developers at Trans Video. Provided formal detailed project plan covering all aspects with each department’s responsibilities. Produced highly creative quality outputs ultimately satisfying all stakeholders.

Turned around revenue decline. Trans Video was experiencing financial challenges with 20% revenue loss. Charged with searching for new additional revenue sources. Researched and proposed several new developments – membership enrollment, annual fundraisers, and themed documentaries for global distributions. Generated $300K in new income, eliminating all previous losses.

Career Overview

Trans Video Communications. $15M TV, print and new media company.

Interim General Manager, 2011. Led total staff of 80 with P&L responsibility. Oversaw reengineering phases of local TV station and new media operations. Established new level of internal company communications. Reestablished corporate culture focusing on mission, goals and objectives. Cut waste and reallocated budgets. Created greater cost savings, work efficiencies, and higher-end products/services to viewers and consumers.

Assistant GM / Director of Programming/Production / Director of HR, 2008 to 2011. Managed daily administrative operations, including facilities of two buildings. Project managed three major annual campaigns directed toward target markets. Directed all program research and development for viewing audience. Established database of global programming vendors and 400+ providers. Established SOPs for programming and production departments. Served as Executive Producer for all programming functions. Responsible for daily HR administration, including personnel files, data security, grievance claims, and mediation and arbitration.

Assistant Director, 2000 to 2008. Directed several admin functions – office and housing staff, facilities, research, wireless vendor contracts and special projects.

Earlier: Operations management positions in retailing and educational environments.

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