Customer Service Assistant

EDUCATION

California Polytechnic State University, San Luis Obispo, California

Bachelor of Science, Graphic Communication, Web and Digital Media Concentration, expected 2013

Work Experience

Sycamore Mineral Springs

Cashier/Spa Reservationist, May 2011-presentMade appointments and managed schedule for massage therapists.Focused on customer service and exemplified the hotel's mission statement. Used inventory skills and attention to detail to stock and maintain the stock of the hotel gift shop.

Amy Peter's Studio

Production Assistant, February 2011 - October 2011Took inventory of all stock of pewter and silver products.Received new products, then sorted and quality checked the product. Filled and shipped customer orders, double checked for quality.

Graphic Communication Institute

Production Assistant, Spring 2011Worked on the student and faculty designed electronically printed cover for Canvas Magazine.Specifically attached the battery to the cover to assure that it properly functioned.

University Graphic Systems, Cal Poly, San Luis Obispo, California

Bindery and Finishing Production Intern, September-December 2010Learned about the many machines in the bindery while receiving training in the usage of them. Created foil embossed and die cut perfect bound journals for personal use.

Digital Workflow Intern, March 2010- June 2010Learned about the various workflows for the different printers and systems.Created a SOP for printing documents on the Ricoh.

SKILLS

Adobe Creative Suite

InDesign, Illustrator, Photoshop, Bridge

Microsoft Office

Word, Powerpoint, Excel, Publisher

Programming

HTML, CSS, TextMate, TextWrangler, Notepad++

Social Media

Facebook, LinkedIn, Pinterest

HONORS AND AWARDS

Dean's ListWinter 2012

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