Quality Assurance Training

Joanna Santiago

Email: *********@********.***

Address: ** **** **** ******

City: Stony Point

State: NY

Zip: 10980

Country: USA

Phone: 845-***-****

Skill Level: Experienced

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

PROFESSIONAL SKILLS PROFILE

A professional individual with diversified and successful experience; hard working, dedicated, results-oriented producer who can adept at working independently and as part of a team while handling multiple projects to timely completion.

EDUCATION

Argosy University - Phoenix, AZ

Master of Arts in Forensic Psychology

Degree completed August of 2012

* Individual Assessment

* Consultation, Triage, & Testimony

* Evaluation and Treatment of Offender

* Professional Ethical Issues in Psychology

Empire State College, Nanuet, NY

Bachelor of Arts in Psychology - Specializing in Criminal Behavior

Degree completed April of 2009

EMPLOYMENT EXPERIENCE

Teva Pharmaceutics Inc, Pomona, NY 11/97 to Present Archive Clerk

* Maintain and update company records spanning thirty years; cull and destroy any records exceeding seven years in age.

* Create Certificates of Analysis for quality of products and Research and Development for Submission of Batches to launch new products

* Efficiently handle multiple administrative duties.

NASW National Association of Social Workers 2/12

Veterans Mental Health Training Initiative

* Imagery Rescripting Therapy for Nightmares Related to Deployment

* Suicide Prevention and Assessment

Volunteer Counseling Service, New City, New York 10/11 to 12/11

Volunteer counselor

* Trained to become a volunteer counselor.

Stony Point Police/Clarkstown Police 09/08

Ride-A-Long Participant

* Completed 6 hours of ride along time with Stony Point Police Department

* Completed 20 plus hours of ride along time with Clarkstown Police Department

* Observe courtroom proceedings, receiving calls in dispatch center, behaviors of police officers and suspects.

* Observed and participated with polygraph testing

Rockland Family Shelter, New City, NY 09/07 to 02/08

Rape Crisis Counselor

* Trained to provide callers with information, referrals and emotional support regarding crisis issues

* Performed one field visit to provide a caller with support and guidance at local hospital

UNITED STATES NAVY 11/86 to 09/97

Honorable Discharge

* Rank was E-5 or Aviation Ordnance Second Class Petty Officer

* Work center supervisor

* Responsibilities:

Navy Career Counselor

Training Petty Officer

Duty Section Leader

Collateral Duty Inspector (Quality Assurance Inspector

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