Manager Design

Nokia Research

*** **** **** ****

Palo Alto, CA 94304

Alison Lee

*********@*****.***

http://www.webcollab.com/alee/resume.htm

http://www.webcollab.com/alee/portfolio/

Summary

Extensive work experience with cutting-edge UI design and software development for cloud computing, mobile computing, and social computing. Team, design, and technical lead on projects that led to products, impacted product development, and used by hundreds and thousands of users. Especially talented in conceiving, designing, implementing, and evaluating human-centered software systems using a variety of interaction design techniques, programming languages, and user-research approaches. People-oriented team builder with excellent communications skills. Particularly strong in results-driven settings, in bridging across technical, design, and behavioral disciplines, and in bringing practical design and usability sensibilities to bear in creating simple, engaging interactions with complex applications.

Work Experience

2007 - Now Research Manager and Principal Research Scientist, Nokia Research, Palo Alto CA

2005 - 2007 Web/UI Developer, Metaweb Technologies, San Francisco CA

1997 - 2005 Research Staff Member, IBM Corporation

1992 - 1997 Member of Technical Staff, NYNEX Science and Technology

1989 System Administrator (part-time), Database & OIS Group, University of Toronto

1985 - 1986 Summer Intern, Xerox PARC

1983 - 1984 Research Associate, Database & OIS Group, University of Toronto

Education

1992 Ph.D. in Computer Science, University of Toronto, Canada

1983 M.Sc. in Computer Science, University of Toronto, Canada

1981 B.Sc. with Specialist in Computer Science, University of Toronto, Canada

Skills

Development

Computer Languages (selected): Javascript, HTML/DHTML/CSS, Java, AspectJ, Python, Perl, C/C++, AWK, sh scripting, XML & XSLT, VoiceXML.

Web Application Design and Development: 15+ years creating rich, collaborative and multimodal Web and mobile Web applications and sites with client-side and server-side components working cross-browser and cross-platform.

Tools/Techniques/Frameworks (selected): Django, Qt/QML, JQuery/JQuery Mobile, Yahoo UI, Eclipse plugin development, Eclipse rich-client platform, AJAX, JSPs & servlets, Apache, MySQL, DB2, CGI, Swing/AWT, SWT, Laszlo, Microsoft BHO/WFC/COM, clustering, image & video toolkits, text processing and categorization, UML modelling, social networks, location-based services

Computing Platforms: Development projects on Linux, Windows, and Mac.

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.User Experience Design & User Research

Tools (selected): Adobe Photoshop, Illustrator, Framemaker, Microsoft Excel, PowerPoint, Word, Macromedia Director, and S-Plus.

Data Collection/Analysis Techniques (selected): Log analyses (keystrokes and Web server), basic experimental design, statistical analyses, regression analyses and multi-dimensional scaling.

User Research Methods (selected): Contextual inquiry, focus groups, interviews, scenarios, surveys, heuristic evaluation, and naturalistic observation.

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Project Samples from Recent Positions

Nokia Research, Research Manager (2010 - Now) & Principal Research Scientist, (July 2007 - Now)

Manage an working on mobile services in the areas of automotive,,,, and . Car as a Moble Platform (CAMP): As one of three teams driven by the believe that the car is the next battleground for app ecosystems, we are creating the HTML5 automotive vertical consisting of car tablet, accessories, s/w technologies and signature apps. Specifically, my team provides an HTML5 execution environment for the car tablet, a Javascript API to OBD II, and several signature, mobile, HTML5, automotive apps in infotainment and productivity. HTML5 App Stores: Technical lead in the development of a variety of mobile services and mobile interactions techniques to support HTML5 application discovery. Socially Negotiated Game Play: Using card games that can be played anytime and anywhere as the investigative domain, we explored that are tweakable, tangible, and mobile. These components allow players greater choice in how to dictate the rules, pacing, and sociability of a game session. Real-time Mobile Video Sharing: Developed front-end to real-time, mobile sharing of YouTube videos using JQuery, HTML5, and Nokia Web Runtime. Piloted the service internally and worldwide.Mobile Calendars Beyond Alerts and Reminders: Create a mobile calendar application (two variants - and Qt mobile application) that leverages people, place, and time information to support just-in-time mobile activities. Two separate internal pilots were conducted, usage was analyzed, and feedback was obtained to improve on iterations. Mashup of content and resources from phone and the cloud.Synchronous Mobile Meetings: Create a mobile Web service (client and server) that facilitates synchronous meetings from smartphones. The service supports chat, slide sharing, meeting notes, and voice communication for mobile workers. Managed the internal and external pilot of the service, analyzed usage and conducted small set of interviews Metaweb, UI Engineer, (October 2005 - July 2007)

Co-developed the front-end UI widget set, capabilities (e.g., XHR broker mechanism), apps (e.g., location-based restaurant guide) and services that powered the public release unveiling of in 2007. Metaweb was acquired by Google in 2009IBM TJ Watson Research Center, Research Staff Member, (Sept 1997 - June 2005)

Principal research, UI developer, and technical architect of several projects in the areas of multimodal and voice programming models, accessibility, Web, eBusiness collaboration, social computing, multimedia and information systems.Multi-Modal Interaction, Speech, and Accessibility: Create UI middleware, frameworks and technologies for Eclipse and the Web that enhance user experiences. For example, a set of "Java + VoiceXML" APIs to speech-enable Web, mobile, and Eclipse applications. Another example is a that exploits the visual structure of a Web page and integrated it into IE browser using Microsoft Java, browser helper objects, and ViaVoice TTS.Social Computing & Collaborative eBusiness: Explore new eBusiness collaboration and social computing paradigms using two Social Web portals as research vehicles ( and ).

Analyzed to improve their designs and to demonstrate social uses of the portals.

The portals enabled hundreds of users to meet, network, and share tacit knowledge and experiences.New Paradigms for Web-based Collaboration: Conduct research and develop prototype scenarios involving Web-based collaboration technologies and online communities for eCommerce marketplaces. Customer Relationship Management: Work with a Bank to explore for collaborative customer care. The project resulted in the formation of a 50-person product team.NYNEX Science and Technology, Member of Technical Staff, (May 1992 - Aug 1997)

Designed and developed productivity tools, applications, and systems for software developers, cross-disciplinary product design teams, and telephone operators.Web-based Collaborative Applications: Evangelize the use of Web standards to create collaborative applications and technologies for several internal projects. Design, development, iteration and user research on two Web-based versions of a using Java, C, and Perl using HTML forms, applets, CGI, HTTP, FTP, JPEG libraries, video libraries for multiple system platforms. Developed video-image techniques to sense activity and to provide privacy shields.Participatory Design: Identify features, technologies, and services of a participatory design system that supports problem understanding, mutual education, collaboration and negotiation among group members.

Worked with an internal, cross-organizational group and the New York New Media organization to assess communication needs, required services, and work practices of virtual communities.Multi-Function Operator Workstation: Developed a keystroke data collection in C for a multi-function telephone operator workstation. Analyzed operator performance, formulated UI recomendations, and developed test plans. During the two-year period of our involvement, the workstation was rolled out to thousands of operators.

Selected Publications

H.J. Lee, D. Chafekar, and A.Lee. TV Watching Behaviors: Implications for Mobile and Social. DIS 2012 Poster.

R.A. Hankins and A. Lee. CHI 2011 Workshop on Crowdsourcing and Human Computation: Systems, Studies, and Platforms, 2011.

A. Lee and U. Chandra. Enabling Meetings for "Anywhere and Anytime." Invited Paper of Industrial Session. In Proceedings of ICST CollaborateCom 2008.

C. Danis and A. Lee. To appear in the Proceedings of Human-Computer Interaction (INTERACT 2005) Tenth IFIP TC.13 Conference on Human-Computer Interaction, 2005

T.V. Raman and A. Lee.

Gary Poock Best Paper Award.

In Proceedings of AVIOS SpeechTEK, 2005.

A. Lee, A. Girgensohn, and J. Zhang. . In IEEE Computer Graphics and Applications, 24(5), Los Alamitos CA: IEEE Computer Society, pp. 66-75, 2004.

E. Churchill, A. Girgensohn, L. Nelson, and A. Lee. . Communications of the ACM, 47(2), New York:ACM, pp. 39-44, 2004.

A. Girgensohn and A. Lee. . In Proceedings of ACM 2002 Conference on Computer Supported Cooperative Work, pp. 136-145, 2003.

A. Lee and A. Girgensohn. . International Journal of Human-Computer Studies, 56, Academic Press:London, pp. 75-107, 2002.

C. Danis and A. Lee. Contemplating Electronic Mediation: What Makes CBOT Face-to-Face Trading Work? ACM 2002 Conference on Computer Supported Cooperative Work, Interactive Poster, 2002.

Y. Jung and A. Lee. . In Proceedings of DIS’2000 Designing Interactive Systems: Processes, Practices, Methods, Techniques, ACM, pp. 129-136, 2000.

C.G. Wolf, A. Lee, M. Touma, and S. Daijavad. A Case Study in the Development of Collaborative Customer Care: Concept and Solution. In Proceedings of INTERACT’99: IFIP TC.13 International Conference on Human-Computer Interaction, IOS Press, pp. 54-61, 1999.

A. Girgensohn, and A. Lee, In Computer Networks and ISDN Systems, 29, pp. 1531-1542, 1997.

Patents

A. Lee, Y. Jung and P. Malkin. System for Interacting with Participants at a Web Site through an Interactive Visual Proxy, 2001.

A. Lee, Y. Jung and P. Malkin. System, Method, and Program Product for Navigating and Mapping Content at a Web Site, 2001.

Professional Activities

Committee Roles

Conference Chair: CSCW 2004 Workshops, CHI 2003 Tutorials, CHI 2002 Online Interactions, CSCW 2000 Video, UIST’95 Registration, CHI’89 Videos.

Technical Program Member: MobileHCI 2011, WWW 2005, Group 2003, INTERACT 2003, CHI 2008/2001/2000, CSCW 2011/2008/2000/1998, Graphics Interface’98, IUI 2011/2010, INTERACT 2003/1999/1997, Multimedia 2009, UIST 1997/1996.Reviewer

Journals: ACM TOIS, ACM TOCHI, IJMMS, IJHCS, IJCIS, IEEE Internet Computing.

Conferences: ACM CHI; CSCW; IUI; Multimedia; UIST, Graphics Interface, IFIP Interact, HICSS, CIPS.Instructor

Conferences: with A. Girgensohn at WWW 2009. with A. Girgensohn and C. Danis. Presented at ACM CHI; CSCW; Group, IFIP Interact, IEEE KBSE, WWW conferences.

Universities: Columbia University for Masters/4th year course, UCLA Extension, and University of Toronto 2nd-year course.

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