Customer Service Assistant
Resume:
Sample Plain-Text/Scannable Resume
JOSEPH FAULKNER
Charleston, IL 61920
*********@*****.***.***
KEYWORD SUMMARY
Copy editing. Creative writing. Journalism. Technical writing. Publishing. Research. English major.
Microsoft Word. Microsoft Access. Microsoft Publisher. Aldus PageMaker. QuarkXPress.
OBJECTIVE
To contribute skills in writing, analysis and research to a position in publishing.
EDUCATION
Bachelor of Arts in English, May 2006
Eastern Illinois University, Charleston, IL
Major GPA 3.2/4.0 Overall GPA 3.0/4.0
Advanced Composition. Advanced Creative Writing. Writing for the Mass Media. Electronic Publishing
and Design.
HONORS
Highly Distinguished Honor Student
Member of Phi Kappa Phi Interdisciplinary Honor Society
EXPERIENCE
Language Lab, Eastern Illinois University, Charleston, IL
Lab Assistant
January 2005-Present
Assist students and professors with audio visual materials and equipment
Maintain inventory, provide customer service and enter daily activities into a computer database
Daily Eastern News, Eastern Illinois University, Charleston, IL
Staff Writer
August 2004 Present
Wrote several special interest and newspaper articles for the Daily Eastern News with a circulation of
approximately 8000 readers
J.C. Jansen Law Firm, Charleston, IL
Courier, Office Assistant
Summer 2005
Received and delivered official documents
Assisted paralegals in legal research; proofread letters and documents
SKILLS
Computer proficiency in Microsoft programs including Word, Access, PowerPoint, PageMaker,
QuarkXPress
Excellent research and typing skills
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