Customer Service Rep
Resume:
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Constance Piercy
Woodlawn, TN 37191
**************@*****.**********
Seeking a position where my customer service experience can be fully utilized to improve customer satisfaction and enhance the company brand name.
QUALIFICATIONS
• Strong verbal and personal communication skills. • Decision making, critical thinking. • Self-motivated, initiative, maintains a high level of energy. • Accuracy and Attention to details. • Tolerant and flexible, adjusts to different situations. • Organization and prioritization skills. • Excels at multi-tasking in a fast-paced environment. • Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint.
WORK EXPERIENCE
2011 - Current
Customer Service Rep
Convergy's
Clarksville, TN
Answer incoming calls for AT&T wireless, process changes on accounts, process payments, assist with technical support for wireless devices.
2011 - 2011
Car Hop
Sonic
Clarksville, TN
Deliver orders to customers in a fast and timely manner, take payments on orders and handle and maintain cash and credit card slips throughout shift.
2010 - 2011
Server / Bartender
Ruby Tuesday
Clarksville, TN
Work directly with customers, take orders and enter accuretly into computer system,make drinks for multiple tables and bar top, handle to-go orders, cash handling throughout shift
2006 - 2008
Administrative Assistant
LYNX Services
Fort Myers, FL
Data entry, filing, schedual meetings for manager of facilities, distribute weekly pay checks to employees, answer all inbound calls. EDUCATION
2007 - 2009 Heritage Institute
OAS (Occupational Associates of Science)
Fort Myers, FL
2006 G.E.D
Naples, FL
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