Customer Service Manager

Monica Barnett

Email: *********@********.***

Address: **** ***** ******

City: Los Angeles

State: CA

Zip: 90065

Country: USA

Phone: 323-***-****

Skill Level: Management

Salary Range: $41,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Monica Chavira Barnett

3338 Idell Street, Los Angeles Ca 90065

Home 323-***-**** Cell 323-***-****

Email at: ********@***.**********.*** or

*********@********.***

Objective

A challenging position requiring organization skills with a company where advancement and compensation are based on personal performance.

Profile

Excellent communication and provides interpersonal skills with all levels of business.

Meticulous, accurate, and detail oriented professional.

Manage details under pressure in a complex and competitive environment.

Able to interact and contribute effectively in team settings.

Eager to utilize extensive experience, and hands on knowledge to handle challenges in new settings.

Highlights of Experience in Construction

Center contact point for everyone.

Answer phones, collect tenants monthly rent on property, collect and sort mail, maintain office equipment and supplies.

Set up and maintain all customer and vendor files in respectable order.

Proofread all contracts to all projects.

Order and maintain each projects` General Liability, OCIP, Workers Compensation, and Auto insurance documents and other job specific insurance policies.

Schedule personal and/or Builder appointments for owner, and other professionals.

Inform owner of weekly cash requirements, give input of vendor payments and credit terms for extremely sensitive cash management function.

Process Invoicing, Payables, Accounts Receivables, send preliminary notices, and make collection calls.

Responsible for J&S Supply`s monthly, quarterly, and year end Resale taxes.

Perform all bookkeeping, banking, sales, payroll taxes, and bank reconciliations.

Professional Experience

03/10 - Present - Office Manager at On-Site Solar Inc. in Canyon Country, Ca 91351.

03/08 - 03/10- Office Manager at Jencor Door and Trim, Inc., Jencor Inc.,

J & S Supply, and CLC Fabrication in Canyon Country, Ca 91351.

05/06 - 03/08 - Construction Administrator at Regency Fire Protection in North Hollywood, Ca 91605.

10/05 - 05/06 - Construction Administrator at D&S Homes, Inc. in Calabasas Ca 91302.

10/01 - 02/04 - Insurance agent in sales department, sold policies in English and Spanish que for 21st Century Insurance Group, Woodland Hills Ca 91365 and for Answer Financial, Encino Ca 91436.

10/99 - 10/01 - Sales representative, product service rep, and customer service rep for Washington Mutual Bank, Chatsworth Ca 91324.

8/95 - 10/99 - Home Fashions, and Footwear Mgr. for Sears, Roebuck, and Co. in Valencia Ca 91355.

Special Skills

Fluent in written and oral Spanish; Stained Glass Designer

Computer Literacy: Microsoft Publisher, Microsoft Word, Microsoft Excel, Microsoft Outlook, and 2012 Contractors Quickbooks.

Education

1993 California Student University at Northridge California, Bachelors in Home Environment with an emphasis in Business.

References

Personal references available upon request.

Contact this candidate