Technician Customer

James Kohler

Email: *********@********.***

Address: ***** ** ****** ***.**.574

City: Grand Terrace

State: CA

Zip: 92313

Country: USA

Phone: 909-***-****

Skill Level: Experienced

Salary Range: $45,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

James Kohler

11852 Mt. Vernon Ave. #574

Grand Terrace, CA 92313

909-***-**** (home) *********@********.***

SUMMARY OF QUALIFICATIONS

Versatile senior computer and electronics technician/analyst with experience testing and troubleshooting customer returns and production parts, electrically and for precision tolerances. Prepare and maintain reports and records. Interface with vendor representatives on-site. Familiar with computer systems.

Education/Certifications

Electronics Technician Courses (AA Equivalent), DeVry Institute of Technology, Phoenix, AZ

CompTIA A+ certified technician and certified trainer, Network+

Microsoft Certified Professional NT4.0 Server

Six-Sigma Green Belt

EQUIPMENT OPERATED

Oscilloscopes

Microscopes

Digital multimeters

Vision/video systems

X-ray machines (NIS)

Instron force machines

Rotational cyclers

Temperature chambers

Various hand electric tools

EMPLOYMENT HISTORY

Engineering Analyst 2007 to 9/2012

Bourns, Inc., Riverside, CA

Build and test prototypes for engineering and new product development groups, analyzing manufacturing and customer failures to determine root cause using a variety of measurement and test equipment.

Major Accomplishments:

Instrumental in the successful launches of 12mm potentiometer and rotary position sensor, building and testing multiple prototypes and working directly with the design engineers.

Created MS Access database to record, schedule and track work requests for the engineering group.

James Kohler, page 2

Field Service Specialist III 2002 to 2007

Dish Network, Riverside, CA

Mounted satellite dishes, ran cable lines, and installed satellite receivers and related video equipment. Work involved extensive repair and troubleshooting as required. Supervised and scheduled junior field service technicians. Position involved heavy customer interface.

IT Installation and Repair Technician 2000 To 2002

Getronics, Buena Park, CA

Operated as an information technology specialist, both independently and as part of a team, for a company that provided a variety of outsourced IT services to major organizations.

Major Accomplishments:

Migrated Windows 95, Windows NT to Windows 2000 for Air Products.

Installed new computers, printers, Ethernet network equipment for State Farm.

Installed ADSL and phone service for Sprint including the installation of network cards, cable modems, bridges, routers and switches. Dispatched locally from home in Grand Terrace.

A+ Instructor 1999 To 2000

Friendly Network Computers, Rancho Cucamonga, CA

Taught classes in the art of computer repair, including both the hardware and software aspects of computers. Facilitated learning for students to help prepare them for Comp-Tia certification.

Quality Analyst Sr. 1979 to 1997

Bourns Inc., Riverside, CA

Performed a variety of technical functions for this highly regarded electronic component manufacturer including upgrading computer motherboards, hard drives, LAN cards and operating systems. coordinating electrical and pneumatic equipment calibrations, and coordinating customer returned pressure transducers and linear motion potentiometers, updating all calibration and customer returns records. Performed environmental testing (random and sine vibration, mechanical and thermal shock, acceleration, humidity, altitude, salt spray) while monitoring and recording continuous output. Setup and performed electrical and pneumatic tests for LOT samples, qualification testing and final inspection. Interacted extensively with customers and source inspectors.

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