Manager High School

Colleen O'Hagan

Email: ********@**********.***

Address:

City: Duluth

State: MN

Zip: 55804

Country: USA

Phone: 952-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-energy Manager successful in building a broader client base with 4 years experience. Comfortable in being responsible for 40 plus employees. Extensive experience in front-of-house and back-of-house operations.

Educational Background:

High School Dipolma from Academy of Holy Angels, Richfield MN 1/2001 to 6/2006 (Diploma)

High School Dipolma from University of Minnesota Duluth, Richfield MN 1/2001 to 11/2012

Job History / Details:

Executive Summary

High-energy Manager successful in building a broader client base with 4 years experience. Comfortable in being responsible for 40 plus employees. Extensive experience in front-of-house and back-of-house operations.

Core Qualifications

Inventory control

Operations management

Policy/Program development

Staff training

Sound judgment

Quality control

Vendor negotiations

Cost reductions

Employee scheduling

Problem resolution

Complex problem solving

Sales analysis

Improving service quality

Marketing strategy

Team leadership

Time management

Community outreach

Customer relations

Labor cost control

Professional Experience

August 2008 to 11/13/2012 12:00:00 AM

Jensen's Cafe Burnsville, Minnesota

Lead Manager

Managed team of 40 plus employees. Dealt with customer relations and complaints. Broadened wine list in order to increase liquor sales. Implemented a liquor sales incentive program. Scheduling for entire front of house. Implemented a corporate cleaning schedule to improve overall health code rating. Hiring new front of house employees. Responsible for payroll for the entire restaurant. Manage Digital Dining computer system as well as Open Table computer system.

June 2004 to August 2007

Perkins Burnsville, Minnesota

Server/Shift Manager

Started as part time server. Moved quickly to shift manager and full time server. Worked overnight shifts with only one cook during busy bar rush.

Education

2006 Academy of Holy Angels Richfield, Minnesota

High School Diploma

Headed the Campus Ministry Team. Captain of the Speech Team. Administrative Assistant to Alumni Coordinator.

University of Minnesota Duluth Duluth, Minnesota

Communications

Dropped out to help family during stressful times

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