Sales Management

Daniel Schiffer

Email: *********@********.***

Address: **** ***** *****

City: Troy

State: OH

Zip: 45373

Country: USA

Phone: 937-***-****

Skill Level: Management

Salary Range: $90,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DANIEL L. SCHIFFER

1602 Marby Drive

Troy, OH 45373

937-***-**** *********@********.***

SUMMARY

Management professional with demonstrated ability optimizing operational and marketing performance. Develops collaborative leadership and project teams focused on improving key performance goals, process efficiencies and regulatory compliance. Highly effective in motivating and directing employees by creating a performance culture through talent development. Analytical leader known for credibility, problem solving and effective communication.

Expertise in

* Operations Management * Budget Creation and Accountability

* Learning and Development * Adaptive Leadership

* Project Management and New Product Introduction

SELECTED ACCOMPLISHMENTS

Operations Management

* Directed regional operations of 100+ employees during 4 budget cycles with annual cash flow reaching $41M and generating an average 7% annual cash flow growth by reducing down time and enhancing preventative maintenance resulting in increased customer satisfaction scores by 5 points.

* Designed and implemented department and regional budgets to meet divisional financial and operational goals which resulted in expanded marketing/sales growth opportunities, identifying cost containment options and redesigning organizational structures to operate more efficiently.

* Maintained productivity and quality commitments by encouraging and facilitating employee engagement in process improvements and recognizing employee contributions through incentive and bonus initiatives improving overall employee satisfaction scores 11 points on a 100 scale measured over a two year period.

* Managed and supported transitional processes through 4 company mergers / acquisitions by providing effective training and communication strategies, building functional transition teams to achieve goal-oriented timelines while maintaining consistent service level measurements. Resulted in accomplishment of planned subscriber and cash flow targets, while effectively bridging process and cultural changes.

* Consistently achieved all FCC, SOX and internal audit requirements by formulating quarterly functional department audits to ensure compliance requirements and define any remedial processes needing addressed.

Marketing and Sales Management

* Created 4 regional sales teams to support company-wide new product introductions to drive increased revenue generation by recruiting, training and developing high potential employees to support newly created multiple sales channels to supplement existing local customer care operations. Awarded 2 company-wide Best Overall Marketing / Sales Operation of the Year awards for consistently exceeding aggressive unit / revenue growth targets enhanced by locally produced marketing support.

DANIEL L. SCHIFFER PAGE TWO

Marketing and Sales Management (Continued)

* Successfully implemented new products and service enhancements by coordinating product readiness with internal engineering and IT teams, developed launch teams to facilitate product / service communication training and formulated targeted marketing plans resulting in on time product introductions meeting all forecasted sales / unit targets.

* Managed all new video programming service introductions including internal and marketing communications meeting all contractual and regulatory requirements, with customer care service impact levels up to 20% below anticipated service activity.

* Effectively negotiated multiple broadcast television programming carriage agreements to ensure ongoing distribution met regulatory requirements and maximized television market customer expectations for local broadcast availability.

* As Director of Commercial Marketing, averaged 26% year-over-year revenue growth through effective marketing, creative development and execution, sales management, support initiatives and event planning / execution.

PROFESSIONAL EXPERIENCE

TIME WARNER CABLE

Division Marketing Manager,

Programming and New Products, Mid-OH, Columbus, OH 2006 - 2012

Division leader for all programming change management and new product introductions. Recognized by state and national industry associations for Best New Product Launch Event in 2010.

Director of Commercial Marketing, Southwest, OH, Dayton, OH 2004 - 2006

Developed and implemented all BTB marketing communications, including database development, creative collateral and promotional event planning and incoming sales management for all commercial grade services.

General Manager, West Region Operations, Troy, OH 2000 - 2004

Budget and management oversight of 100+ employees encompassing a 10 county service area in west OH.

Previous Roles included: Vice President of Marketing and Programming and System Sales and Marketing Manager.

ADDITIONAL RELATED EXPERIENCE

UNIVERSITY OF FINDLAY, Findlay, OH

Adjunct Instructor

Teach courses in Introductory Marketing, International Marketing and Organizational Behavior.

EDUCATION

MBA, Executive Management, Ashland University, Ashland, OH

BS, Organizational Management, Tusculum College, Greeneville, TN

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