Does your company, or someone you know need some talented help?I enjoy leading and working with a cross function agile team finding creative ways to solve problems utilizing
out of the box thinking and concept to completion ownership and care. I have a strong technical background programming
in UNIX/Linux, Perl, PHP, C, Java, Oracle, Postgres, and MySQL working with web sites and databases. Experiences
in working directly with the business to meet corporate goals combined with my technical skills make me a great
asset to any team.Please take a look at my resume below.
Cliff Hearn
abpj03@r.postjobfree.com
www.LinkedIn.com
Personal Cell: 205-***-****
Profile of Qualifications
Results oriented professional with strong management, coordinating, programming and administrative skills. A proven
team player and motivating leader with established strengths in innovative thinking, adaptability, communication,
networking, fine details, and timeliness. Experienced in problem solving with technical and non-technical management,
employees, and contractors to realize a team solution that will benefit corporate goals. Experienced in balancing
high performance versus corporate cost by implementing UNIX-Oracle / LAMP solutions to fit need including most
flavors of UNIX and Linux.
Professional Experience
2011-Current Senior Programmer Analyst (Lead), FIS - Birmingham, Alabama
Serving as team lead, designing and building applications to better serve the clients of our customer relationship
management software called Connections. Using soft skills to bring team closer and solve personal issues while
working towards a better group dynamic. Using problem-solving skills to resolve issues, help clients, create a
more stable system, and create disaster recovery plans for handling future issues.
2010-2011 Marketing Support/Services - Consumer Insight & Analytics, Group O (AT&T) - Birmingham, Alabama
Designed and built mechanization system for Teradata reports by storing SQL and Excel formatting information in
Oracle. System includes web and cron scheduled emails for validation and Excel reporting. Designed Oracle database
to store nation wide U-verse usage. Approximately 1.2 billion records.
2008-2010 Senior Subject Matter Expert/Technical Architect, Amdocs (Contact with AT&T) - Birmingham, Alabama
Lead team in implementing FL Extended Area Service (EAS) expansion, adding over 2 million calling points while
coming in under budget (LAMP environment). Completed conversion of Legacy AT&T tariffs to Legacy BellSouth's
Catalog of Prices and Rates system (BCPR); BCPR system was named best practices by new AT&T (UNIX-Oracle environment).
2007 Technical Architect, AT&T - Birmingham, Alabama
Employee commendation for implementing State Commission ordered service restoration to 7 central office switches
that were destroyed during Hurricane Katrina; about 4,000 customers were impacted (LAMP). Lead team in implementing
expanded local calling area expansions that impacted over 200,000 AT&T customers by giving them larger calling
areas. Mechanized interface into SimCall for billing simulations. Implemented a reign wide V&H coordinate upgrade
on schedule in spite of multiple roadblocks (LAMP).
2004-2007 Senior Manager of Pricing Strategy (Senior Programmer/Analyst), BellSouth - Birmingham, Alabama
Garnered multi-millions in annual benefits by mechanizing BellSouth's billing of switched access usage. Saved Network
Services annual head count by mechanizing system feeds. Created best in class pricing, usage, and carrier access
analysis tools for strategic pricing by directing IT purchases, installation, and configuration of multiple large
(1TB) database warehouses (Oracle 8i/9i/10g). Targeted top 20% of high value customers for senior management by
creating ISP/broadband study. Recovered company assets to assist in Hurricane Katrina losses by coordinating building
equipment round up. Managed projects, served as team lead, and developed solutions that fit the client specifications
and came in under budget. Migrated/ported and upgraded many applications and systems between DOS/Windows (1.3/9x/NT/2000/XP),
LINUX (Red Hat/ Mandrake/ SuSE), and UNIX (HPUX/Solaris).
1996-2004 Manager in Usage Analysis (Programmer/Analyst), BellSouth - Birmingham, Alabama
Reduced internal maintenance by 35% and increased client's update control by designing a customized reporting system,
which allows clients access to control their data feeds and reports. Developed applications for updating databases,
pushing data to remote sites, customizing reports, downloading data files, and navigating departmental web site.
Reduced cost by developing web interfaces and reports to mechanize paper-reporting systems of over 1800 pages that
had to be shipped out to multiple office locations across the region. Mechanized system interfaces to allow users
a single point web access for multi-system changes including cross system runs, logs, and data transfers.
Independent Contractor
2001-Current Photographer
Captured weddings, birthday parties, family reunions, and other special occasions. Digitally edited photos to create
customized collages, repair water and time damage, or cleanup red-eye and blemishes per client needs.
2000-Current PC Repair/System Assistance/Teacher/Tutor
Assisted and taught clients how to resolve software and hardware problems, installations, upgrades, and repairs.
Helped clients determine the best system for the required needs and budget. Taught clients how to build websites,
home networks, write programs, or use software.
1999-Current Website Host/Designer/Programmer
Assisted clients to have a better web presence by hosting, designing, and maintaining both business and personal
websites.
Education
1996-Current Postgraduate Classes - Company Training Program
Java and JSP Programming, Oracle SQL Tuning Techniques, Oracle 9i SQL and PL/SQL, MCSE Classes, MCP, Interactive
Web Designing, Introduction to Oracle: SQL and PL/SQL, Access 97, Java Programming, Visual BASIC 4, Relational
Database Design, Structured Query Language, Developing Applications Using Informix-ESQL/C
1992-94 Troy State University - Troy, Alabama (Bachelor of Science, November 1994)
Computer Information Science Major
Business Administration Major
Community Involvement Cub Scout Leader, Pack Photographer, Church Usher, Business Mentor
Computer Skills Current
UNIX/ LINUX (17 yrs), C (15 yrs), CGI/HTML (15 yrs), Perl (14 yrs), JavaScript (14yrs), PHP (12 yrs), MySQL
(10 yrs), LAMP (10 yrs), Oracle (8 yrs), CSS (5 yrs), VBA (2 yrs), Postgres (1 yr)
Administrator of LINUX, Connect:Direct, Apache, Netscape Enterprise Server, & UNIX IT Liaison
Languages Assembler, Batch Script, C/C++/C# .NET, COBOL II, Expect, FORTRAN, Java/JavaScript, JCL, JECL, Pascal, Perl,
Regex, RPGII, Shell Script/ksh/bash, SQL, VBASIC, VBA (Macros Embedded in Word and Excel)
Databases Access, dBase IV, Informix, MySQL, Oracle 8i/9i/10g, Postgres, Teradata
Operating Systems DOS, Linux (SUSE/Red Hat/Mandrake/Fedora), MVS, UNIX (HP-UX/Sun Solaris), Vax, VM/ESA, VSE/ESA, Windows 95/98/ME/NT/2000/XP/Vista/Windows
7
Network Applications IPX/SPX, Microsoft Networks, NetBEUI, NetManage, Novell NetWare, TCP/IP
Web Programming ASP, CGI, HTML/DHTML/CSS, PHP, AJAX, XML, JSON
Web Related Apache, Internet Explorer, Netscape, Netscape Enterprise Server
Word Processors AmiPro 3.0, Microsoft Word 2010, Norton Editor, Professional Write, VI, WordPerfect 6.0
Spreadsheets As-Easy-As 3.01, Microsoft Excel 2010, Lotus 1-2-3 97, QuatroPro 4.0, VP Planner
Utilities DJM, FTP, FTP Server, Gzip, Kermit, Norton Utilities, pcAnywhere, PC Tools, Pkware, SSH/Telnet, VNC, WinZip,
X Windows
Digital Editing / Graphic Design Adobe Photoshop, ImageMagick, Microsoft Photo Editor
Business Function Office, Acrobat, Firefox, KEA, Rumba, Putty, Toad, EM, pgAdmin, SQL Assistant
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