Emilia Breton-Lake
Certified Scrum Master
Emilia E. Breton-Lake
**** ********* ***** *** *****, CA 94583 408-***-**** *********@*****.**********
Manager Profile
Certified ScrumMaster Pursuing
PMP and Project + Certification
Results-driven professional with 10-year career providing strategic
leadership, processes & procedures re-engineering, technical, operational,
and customer management expertise to high-growth organizations. Strength in
providing strategic execution of organizational-wide initiatives to improve
efficiency and bottom-line financial performance. Proven expertise in leading
the implementation and support of high-performance technology and business
solutions to meet market and customer demands. Organized, take-charge
professional with exceptional follow-through abilities and detail orientation;
able to plan and oversee multiple projects from conception to successful
conclusions. Natural communicator and team leader with strong motivational
skills and ability to build produce and succeed.
Strategic
Business Planning / Project Planning & Design / Business Process Analysis
Risk Assessment & Solutions / Feasibility Analysis & Design / Program
Development & Implementation
Customer Relationship Management / Cross-functional Team Leadership / Process
Redesign & Change Management
Selected Achievements
Successfully managed over 100 web
projects with a 95% on time rate.
Spearheaded the establishment of
PalmSource Expo Consultation Labs, a new program to allow enterprise PalmOS
development clients to meet one-on-one with PalmSource engineers to discuss
issues and development efforts.
Key member of team credited with
facilitating the integration of BlueTooth and Java / J2ME technologies, and Web
Browsing capability into PalmOS devices.
Championed the deployment of a new Supply
Inventory Control System for Spectrum of Science, resulting in reducing
distribution timeframe, and eliminating emergency supply orders.
Professional Experience
American
Academy of Ophthalmology, San Francisco, CA
PROJECT MANAGER (2006 to Present)
Hired to manage high profile web projects on time, on
budget, and ensure client satisfaction
Worked with requesting departments to develop
requirements and other documentation for web applications. Designed UI and
business processes for web applications. Managed the resources schedule and
budget of a large project portfolio (over 50 projects per year) with a 100%
success rate and a 95% on time rate. Key member of the team to implement new
enterprise wide Association Management Software.
Selected Accomplishments:
Introduced agile development and project management
methodologies to reduce time to market and overhead.
MORNINGSTAR INC., San Jose,
CA
CONTRACT PROJECT MANAGER (2004 to 2006)
Contracted to ensure the smooth delivery of custom
manufacturing orders, on time and budget
Facilitated communication between customers and project
team to ensure project requirements were meet. Tracked custom orders throughout
the manufacturing process to ensure on time delivery. Tracked resources and
budget to ensure proper resource allocation and the maintenance of profit
margins.
Selected Accomplishments:
Instituted a project tracking system, enhancing order
status accuracy and resource allocation planning.
SPECTRUM OF SCIENCE,
Danville, CA
INSTRUCTOR / SUPPLY MANAGER (2004 to 2005)
Recruited and given dual responsibilities to teach
science enrichment programs to students, and manage supply management and
inventory control operations.
Developed and presented weekly curriculum to students
grades K through 5 in classroom and camp environments. Collaborated with peers
to create and deliver Technology curriculum. Additional responsibility to
streamline and enhance supply management operations to reduce costs and enhance
efficiency. Introduced processes into the supply / warehouse management
functions to ensure appropriate and on-time delivery of supplies for more than
500 weekly student projects.
Selected Accomplishments:
Instituted an Inventory Control system, enhancing
supply tracking accuracy and eliminating purchasing.
Member of team in creating 30 yearly lesson plans; and
Lead Writer for 5 key lesson plans.
PALMSOURCE,
INC., Santa Clara, CA
Built
an impressive record of achievements through a series of increasingly
responsible positions for this developer of PalmOS, a leading operating system
for mobile phones and wireless handheld devices.
DEVELOPMENT
TECHNICAL SERVICES INTERN (2001 to 2003)
Member of the Development Technical Services team
chartered to enhance delivery of support to more than 100,000 PalmOS
Application Development clients.
Liaised effectively between Application Developers and
internal project teams to resolve issues. Educated external Developers on
emerging PalmOS technologies. Researched, evaluated and delivered
recommendations on new products and platforms. Planned and coordinated
PalmSource Expo Consultation Labs to provide advanced personalized support to
PalmOS Developers. Directed all aspects of multiple, simultaneous projects.
Provided leadership and framework to appropriately identify needs and resolve
critical issues.
Selected accomplishments:
Selected to plan, coordinate the launch the PalmSource
Expo Consultation Labs program, enhancing client s satisfaction and initiating
several new development initiatives.
Team member of 2 credited with facilitating the
adaptation of Java for the PDA. Wrote all presentation materials for delivery
at Java One conference.
SOFTWARE ENGINEERING INTERN (2000 to 2001)
Chosen as a key member of the
Tools Department to define and implement technologies and processes to support
the launch of new PalmOS 4.0 product.
Interfaced extensively with team
members and management to identify business needs and implement appropriate solutions.
Planned, tracked and monitored all aspects of multiple, simultaneous projects,
from initial needs assessments through problem resolution. Delivered status
reports to team members and management. Managed risk assessment, issue
resolution and change management initiatives.
Selected accomplishments:
Recognized for effectively rewriting the Opensource
Tutorial for inclusion into the SDK package and distribution to over 275,000
PalmOS developers. Developed 7 comprehensive lesson tutorials on strategies to
program for PalmOS, including sample programs, technical documentation and
screen shots.
INDIRECT ELECTRONICS
WHOLESALE, Newark, CA BRANCH MANAGER (1997 to 1999)
Given full accountability to establish and manage the
Newark Branch for this Electronics Wholesaler and Retailer.
Scope of accountability spanned staffing and training,
financial record keeping, technology, sales and marketing, inventory control
and customer service. Recruited, coached and mentored team of 40.
Selected accomplishments:
Credited with successfully establishing and growing
Newark and Pleasanton stores to more than $5M in revenue.
Introduced an Employee and Customer Training program
into the organization to expand technical knowledge.
NCA COMPUTER PRODUCTS,
Sunnyvale, CA STORE MANAGER
(1995 to 1997)
Earned 2 promotions following successful tenure as
Sales Associate for this Computer retailer and service provider.
Selected as Manager to improve operations of several
store locations to increase revenue and enhance customer satisfaction.
Education & Credentials
Certified ScrumMaster
The Scrum Alliance (2008)
Bachelor of Science Degree in Business Administration
Concentration in Management Information Systems; Minor in Economics (2008)
San Jose State University, San
Jose, CA
Honors Associates of Science in Computer Information Systems (2001)
Computer Information Systems Network Programming Certificate (2000)
De Anza College, Cupertino, CA
Technology
Proficiency
C,
Java, Perl, XHTML, PHP, JavaScript & SQL Languages / MySQL, ORACLE & MS
SQL Databases
MS Office Suite, MS Project, MS Visio, MS Visual Studio & Sun JDK Software
MS
Windows, UNIX, Linux and PalmOS Operating Systems
Copyright . Emilia Breton-Lake. All rights reserved.
Copyright . Emilia Breton-Lake. All rights reserved.