radven.comTechnology & Marketing Consulting by Chris Dunphy
Chris Dunphy // *****@******.*** //
SUMMARY
I have a rare combination of experience and skills that
allow me to serve as a bridge between engineers,
marketeers, hackers, journalists, end users, analysts,
enthusiasts, and management. I am an accomplished
strategist and marketeer, with particular skill in building
and leveraging enthusiast communities.
I am passionate about the potential for "invisible"
technology. I believe that the best technologies should be
simple, elegant, intuitive, and always with you. I have the
industry and technical insight to understand why few
succeed and most products fail in approaching this vision.
I am presently technomadically traveling throughout North
America making my life a living laboratory, investigating
mobile technologies and usage models.
I am willing to go anywhere for an interesting enough
project - contact me if you are interested.
EXPERIENCE
Product Marketing Manager - PalmSource
Responsible for defining the "application life-cycle" and
"over-the-air" experiences for PalmOS, focusing on both
initial device configuration and end user application
installation and management. I was the visionary behind the
PalmSource Installer and related technologies.
Defined the architecture for the PalmSource
Installer, creating a truly universal application
installation architecture.Managed all aspects of the Installer project -
including budgets, contracts, partnerships, internal
technical and business resources, and external contract
developers.Core member of the product marketing team -
responsible for defining the roadmap for the evolution of
Palm OS.Served as a primary liaison to several PalmOS
licensees, including Garmin and TapWave.November 2004 - July 2005
Director of Competitive Analysis - Palm /
PalmSource
Served as the eyes and ears and long-range radar for first
Palm, and then PalmSource (after the split).
I researched and acquired a diverse range of
competitive hardware, platforms, and software - and
conducted technical, UI, and market analysis on
them.I became intimately familiar with all aspects of
PalmOS, Windows CE / Windows Mobile, Symbian OS, Mobile
Java, Mobile Linux, and many other lesser known and less
successful platforms.I created the internal "Competitive Info Talk"
mailing list and external licensee newsletter "Market
Vision" for propagation of competitive news and
analysis.I created and acted as the prime interface to the
"Palm Influencers", a group of the most influential Palm
OS users in the world.I was one of only a few official Palm / PalmSource
spokespeople. I'd regularly interface with the press,
analysts, users, and customers. I was frequently featured
as a speaker at industry events and panels - including
Comdex, CES, CTIA, Cebit, Computex, and many more.I regularly attended industry and developer events
around the world, and researched users and usage patterns
in North America, Europe, and Asia.November 2000 - November 2004
Director of Online Services - Eazel, Inc.
10th employee at Eazel, a "hot" startup aiming to make
Linux "dramatically easier to use" by creating a next
generation user interface and a suite of online system
management services.
Wrote the initial services outline, detailing Eazel's
online strategy.Created process flows detailing Eazel's software
catalog features.Researched and wrote market analysis reports on a
range of topics.Defined Eazel's editorial voice, and incorporated the
SW catalog editorial process into the Services PRD.Managed Eazel's Web site and press clippings
archive.Set up and managed Eazel's Majordomo mailing list
server. The first wave of Eazel publicity was Slashdotted
and generated over 10,000+ subscriptions.Filled in as a "jack of all trades" when necessary -
doing everything from PC support to creating VC
presentation slides.November 1999 - March 2000
Developer Relations Manager / Chief Evangelist -
Rendition, a division of Micron Technology, Inc.
Responsible for most of Rendition's non-customer
relationships - including with software developers,
enthusiasts, online and print publications, trade shows,
and the web. Managed a team of ISV engineers and
Rendition's webmaster. Was a key member of Rendition's
marketing staff, and was known as a vocal and enthusiastic
Rendition supporter both inside and outside the company.
Created the "Rendition Crusaders" - one of the first
programs designed to harness the passions of online
enthusiasts.Conceived and created the "Fact of the Week" program
to gradually introduce Rendition's third generation
part.Assumed responsibility for V2000 EOL driver release.
Wrote the MRD, and coordinated the engineering and QA
process through the release of several public betas.Wrote launch plans for the V3000 and V4000 series
chips. Negotiated sponsorship of GDC 2000 to serve as the
V4K launch event.Completely revamped Rendition's developer support
offerings. Created a three-tiered support structure,
opening up the program to amateur developers. Created the
Rendition Online Developer Zone, providing secure file
areas and discussion groups for registered
developers.Created and served as editor of Tachometer, the
Rendition Developer Newsletter.Negotiated the acquisition of game developer Any
Channel, bringing Rendition valuable IP and five new
engineers all at once.Conceived of and ran the "Take it to the RRedline"
programming contest, which drew entries from around the
world. Hosted the winners at the "Rendition Party Shack"
at E3 1998. Garnered enough press attention to earn the
prototype '3D Conspiracy' board a "best of show" mention
from several journalists, despite Rendition not even
having a booth at that E3.Created an AltOS developer support program, enabling
Linux driver development long before most other graphics
companies.October 1997 - October 1999
Technical Editor - Imagine Publishing, boot Magazine
(now known as Maximum PC)
Founding Technical Editor of boot magazine, and key member
of the team that earned boot a reputation as the most
innovative and unique monthly computer magazine in America.
Organized the creation of the bootLab, was central in
creating and revising the bootMark benchmarking
procedures, and established boot and myself as the
authoritative voice covering consumer 3D
accelerators.Created the "White Paper" department, explaining in
non-technical terms a different topic each month. Past
papers included explaining how RAM works, decoding 3D
jargon, etc... Responsible for editing the department on
the occasions others wrote it.Wrote the July 1997 cover feature previewing the
coming flock of next-generation 3D chips, covering many
coming technologies long before they were reported
anywhere else.Wrote a feature on Linux, and put together a full
Linux distribution for the bootDisc in 1997, providing
many PC enthusiasts with their very first exposure to
Linux.Provided articles, technical advice, and industry
insight to other Imagine publications, including PC
Gamer, the Net, and MacAddict.Used my engineering background to ensure that boot
was consistently technically correct, and to separate the
reality from the hype surrounding new technologies.July 1996 - October 1997
PREVIOUS HIGHLIGHTS
Consulted to ProtoSpace, an early Internet startup.
Designed and helped deploy their internal network and T1
Internet connection. Programmed extensive custom CGI
scripts and WWW code for their contracts with MCI.
Designed and built a CGI WWW interface and underlying
database for an on-line "Scratch & Win Card"
redemption center - used for an internal MCI promotion
involving 10,000 cards. Designed and built a "Home Page
Generator" interactive web site providing an easy way for
MCI sales staff to create and maintain Web pages.ATM Network Researcher / Engineer. Coordinated the
implementation of a campus wide and metropolitan area ATM
production network. Assisted in the design and testing of
custom software and hardware. Ported the Vaudeville ATM
videoconferencing application from Solaris to Irix.
Deployed an experimental "end-user" ATM to the desktop
network, and analyzed its performance. Actively
participated in the IETF, particularly the IP over ATM
working group.Unix Systems & Network Administrator. Worked my
way up from weekend tape-jockey to senior UNIX admin,
responsible for the entire Washington University
engineering school network. Devised backup schema and
wrote custom scripts and software to backup dozens of
servers in an orderly and economical fashion. Supervisory
responsibilities overseeing student employees and
technical staff.
EDUCATION
Bachelor of Science in Computer Engineering - Washington
University in St. Louis, Missouri
Senior project: Designed and built a triple-buffered raster
device that smoothly animated on an oscilloscope display.
Bachelor of Science in Computer Science - Washington
University in St. Louis, Missouri
Recipient of the Dean's Honorary Scholarship & Texaco
Foundation Award.
OTHER INTERESTS
Travel, Technomadics, Flying (planes, paragliders, and
paramotors), Photography, Adventure.
Licensed as a Private Pilot since 1993.
Occasional co-host of NPR affiliated weekly radio show and
podcast - GeekSpeak.
Last Modified: Wednesday March 21, 2007
Chris Dunphy *****@******.***