Manager Management

Fred Smith

Operations Lead - Open Source Systems Administrator

Acton, MA 617-***-**** ****.*****@*****.***

** ***** ** ** ********** including extensive experience in formulating and implementing advanced technological

business solutions to satisfy all levels of corporate and customer needs. Excel at problem solving, requirements analysis,

solutions research and implementation, strategic planning, building of high-performance teams, leadership, project

management and communication.

Linux Administration 12 Years

Global 24 x 7 Web Application 7 Years

support on LINUX

Tomcat 6 Years

Nagios 8 Years

BASH Scripting 8 Years

Puppet Automation 2 Years

Technical Skills

System Platforms: Linux with virtualization (Xen, KVM, VMWare), Commercial Cloud (EC2, Rackspace)

Automation: Kickstart deployment with Puppet configuration management

Application Platforms: Django, Drupal

Monitoring: Nagios, Ganglia Munin, Cacti, Keynote

Network: Cisco IOS (VPN, Firewalls and Routing), Linux HA, Nginx and HA Proxy load balancing.

Database and Application Servers: MySQL, PostgreSQL, Tomcat, Apache, Lighttpd, Fastcgi, Nginx, WSGI, Hadoop,

HDFS, HBase, Oracle Coherence, Voldemort NoSQL.

Education

Bachelor of Science in Computer Science

Rensselear Polytechnic Institute Troy, NY 2003

Professional Experience

Sr. Systems Engineer

Nokia Burlington, MA 2010-Present

World s leading mobile phone supplier.

Created team of four to manage Site Operations, Release Management and Customer Integration. Utilized open source

software to create infrastructure for a high availability database application.

Notable Accomplishments

Developed a software automation framework based on Puppet and Cobbler to manage hundreds of systems world-

wide.

Achieved minimal downtime through use of monitoring, diverse redundancy and incident response.

Directed software deployments to production environments.

Utilized OSS technologies in infrastructure tasks. (Xen, Puppet, Cobbler, Kickstart)

IT Manager - Sr. Systems Administrator 2005-2010

Black Duck Software, Inc. Waltham, MA

Leading provider of strategy, products and services for enabling enterprise scale adoption of free and open source software.

Led staff in management of 24x7 IT environment. Scaled network in a fast paced / VC funded company with minimal

disruption of service.

Notable Accomplishments

Implemented foundational business technologies, including messaging, file sharing, knowledge sharing, time tracking,

customer support tracking, sales pipeline management and remote access.

Integrated US and European based networks with VPN and VOIP.

Created disaster recovery policies that were realized in critical situations.

Maintained high availability on all mission critical applications.

Designed, implemented and managed physical network to stably serve hundreds of users.

Automated administration tasks allowing reduction of IT staff.

Reduced IT spending by utilizing open source technology including Linux, Zimbra, Apache, MySQL and Nagios.

Systems Administrator 2004-2005

CORESense Inc. Saratoga Springs, NY

Integrated retail management solution combining point of sale, ecommerce website, order management, merchandising and CRM solutions.

Maintained production e-commerce websites for over 150 businesses, requiring high availability, security and

performance.

Notable Accomplishments

Designed, deployed and managed clusters of linux servers running Redhat and Debian Linux, PHP and MySQL.

Implemented monitoring using Nagios/Netsaint to quickly diagnose and resolve critical issues.

Mobile and Wireless Developer 2003-2004

CMA Consulting Latham, NY

Application systems solutions and information technology consulting services for government and large companies.

Researched and developed applications for handheld devices running PalmOS, PocketPC and Windows Tablet operating

systems

Notable Accomplishments

Developed methodologies and tool sets for rapid cross-platform application development.

Met with customers, including New York City and State task forces to perform business analyses and design custom

applications.

Linux Operations Manager 2002-2003

Connected Kids. Troy, NY

An online information system for young people in the City of Troy and Rensselear County.

Developed and directed the implementation of thin client computer labs based on Debian Linux and Knoppix.

Notable Accomplishments

Overhauled aging computer labs by deploying XDMCP software thin clients on live CDs

Designed a secure VPN solution between 6 locations

Implemented NIS directory and offsite backup of user data.

Principle 1999-2003

Divided Sky Internet Troy, NY

Web Services Provider / Technology Consulting

Founder of web application and hosting services company. Hands free hosting model that allowed clients to run websites and

applications on leased servers.

.

Notable Accomplishments

Established fully redundant hosting environment using open source technology based on Linux, Apache and MySQL

Consulted businesses on IT best practices.

Wrote custom web management portal on Apache / PHP.

Designed and implemented custom Web applications for businesses.

Provided 24x7 support to clients.

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