Project Manager Management

Edgar Nu ez

******@*****.*** 510-***-**** *** W. Washington St, Ann Arbor, MI 48103 si.umich.edu/people/edgar-nunez

EDUCATION:

PROFILE: University of Michigan School of Information Ann Arbor, MI

English / Spanish Bilingual Master of Science in Information May 2014

HCI Masters student with Specialization: Human-Computer Interaction. Honors: UMSI Merit Scholarship

strong administrative and

leadership background with University of California, Santa Cruz Santa Cruz, CA

a passion for content

Bachelor of Arts in Mathematics June 2007

management seeks

Interaction Designer

WORK EXPERIENCE:

internship.

Operations & Knowledge Manager Oakland, CA

SOFTWARE:

MetWest High School Nov 2009 - June 2012

*Successfully implemented Google Apps for Education communication platform for

-MS Office Suite: Word, Excel,

staff and students. In conjunction with Apps training, information became more

PPT, Access

centralized, transparent, and accessible to support day-to-day operations.

-FileMaker Pro

*Created database for attendance, linking data to attendance audit reports and school

-Google Apps

scheduling. This reduced duplication of work and achieved goal to digitize systems.

-Windows, Mac OS X

-Drupal

Program Associate San Francisco, CA

Global Glimpse Feb 2009 - Aug 2010

PROGRAMMING:

*Coordinated with non-profit president on the design of online student management

system. Design included workflows for admissions, communication, and financial

-Python

status that lead to increased student retention.

-Java

*Supervised a group of 20 students in international service trip, taught the steps in

-HTML, CSS

project management (assessment, planning, execution, evaluation) via leadership

-PHP

seminars.

-Google App Engine

Optician & Tech Supervisor South San Francisco, CA

RESEARCH &

Lum Optometry Aug 2007 - Aug 2009

ANALYSIS:

*Successfully implemented new computerized workflows that streamlined prescriptions,

billing, and insurance procedures.

-Contextual Inquiry

*Re-designed and digitized intake forms improved on-demand access, while reducing

-Interviewing

waste and copy expenses.

-Affinity Diagraming

-Design of Complex Websites

Resident Advisor & Campus Tour Guide Santa Cruz, CA

University of California, Santa Cruz (UCSC) Sept 2005 - June 2007

PRESENTATIONS:

ACADEMIC PROJECTS:

- Language and Multi-Cultural

Competence, UCSC Summer Project Manager Ann Arbor, MI

Orientation Leader Training, Automotive Dealer Management, Inc. Sept 2012 Dec 2012

May 2007 *Led team through user interviews to clarify and examine project design process

*Developed sequence model, workflow model, and swim lane diagram

ADMINISTRATIVE: *Created and delivered findings presentations for stakeholders

-Project Management Outreach Coordinator Intern Santa Cruz, CA

- Getting Things Done (GTD)

UCSC Student Health Outreach & Promotion Sept 2006 - June 2007

methodology

*Reviewed and evaluated student data and feedback from school-wide survey to

-gQueues task manager

develop year priorities and goals.

- Tickler File

*Rolled out marketing campaign to increase department visibility and services.

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