Customer Service High School

Jaqueline Brunner

Email: ********@******************.***

Address:

City: Vista

State: CA

Zip: 92084

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am Currently a high school graduate. I work well both in small and large group settings. I am also well-versed in Microsoft word, excel and Internet research. You will find that I'm extremely well organized, have great customer service skills and task oriented. Lastly, I'm energetic, courteous and always punctual.

Educational Background:

High School Dipolma from Vista High School, Vista CA 1/2001 to 6/2012 (Math, Science, English, Government/Economics)

Job History / Details:

Career Overview

I am Currently a high school graduate. I work well both in small and large group settings. I am also well-versed in Microsoft word, excel and Internet research. You will find that I'm extremely well organized, have great customer service skills and task oriented. Lastly, I'm energetic, courteous and always punctual.

Skill Highlights

Attention to detail

QuickBooks

Staff motivation

Filing and data archiving

Ms Outlook,Word,Excel and Power Point

Adobe Acrobat

Tussman

Internet Research

50 WPM

Cash Register

Core Accomplishments

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Data Organization

Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Administration

Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Payroll Assistance

Assisted with payroll preparation and entered data into cumulative payroll document.

Cashier

Handled large amounts of cash in the register, rang in customers, took deposits and phone payments.

Professional Experience

June 2010 to June 2012

Hagar & Cotton Attorneys at Law Vista, CA

Receptionist

Under general supervision, I typed correspondence, opened and distributed mail and document handling; I created and maintained a filing system; worked with confidential records; ordered and maintained supplies and data entry into an automated database. I was also responsible for accepting cash payments, balancing the books and making large deposits; along with opening and closing the business.

December 2011 to Current

Harmatz Entertainment INC. Vista, CA

Customer Service/Front Desk Cashier

General responsibilities where making sure customers where happy at all times; Handling any customer disputes; and responding to customer requests in a timely manner with a positive and friendly attitude. keeping large areas clean and minor data entry for bowling leagues. I was also in Charge of accepting League payments, handling the cash drawer, counting and recording the bank and profits at the end of every shift.

Education

2012 Vista High School Vista, CA

High School Diploma

4.0 GPA

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