Engineer Manager

Location:

Harrison, TN

Posted:

November 19, 2012

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Resume:

T. Andrew Barber

**** ******* ***** ****, ********, TN 37341

****@**********.***

KEYWORDS

Active Directory, Altiris Deployment, Business Continuity, Cisco IOS, Citrix, Dell servers, DHCP, Disaster Recovery, DNS, HP Asset Manager, HP Service Manager, IBM and HP rack-mount servers, blade servers and blade chassis, IBM Tivoli Storage Manager, IPControl, ITIL, LAN, McAfee, NetOp Remote Control, Nortel, Operating System, PowerShell, SCCM, StorServer VMB, Systems Administrator, Systems Engineer, TSM, VMware ESX 3.5, VMware ESX 4.1, VPN, WAN, Windows 2000 Server, Windows NT Server 4.0, Windows Server 2003, Windows Server 2008, WINS, XenDesktop

PROFILE

Experienced and detail oriented information technology professional with sixteen years of systems administration and systems engineering experience in a wide range of industries. Customer service driven with excellent oral and written communication skills on both a technical and general level.

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield of Tennessee, Chattanooga, TN

Supervisor, Keith Moreland

Systems Administrator, Team Lead, June 2009 – present

Contractor – Modis Incorporated, December 2008 – June 2009

Lead a team of seven, first and second shift, systems administrators.Provide second and third-level support troubleshooting and problem management for production Windows servers.Manage systems life cycle for over 1300 physical and virtual Windows servers and 45 blade chassis while maintaining adherence to compliance standards and company policies.Administer Windows 2008 Active Directory, DNS and DHCP using native tools and NetIQ Directory and Resource Administrator and a large collection of PowerShell Scripts.Manage tracking of Windows server information using HP AssetManager and BT Diamond’s IPControl.Plan and participate in semi-annual disaster recovery exercises.Infrastructure project leader for the movement of one federal government datacenter containing 54 servers.Completed various projects as lead and resource related to Blue Cross’ move to new headquarters and 20,000 sq. ft. data center.

Express Check Advance, Chattanooga, TN

Supervisor, Scott Swiney

Network Administrator III, April 2003 – December 2008

Managed a simultaneous migration from Windows NT 4.0 to Windows Server 2003 Active Directory and from physical servers to a VMware ESX 3.5 virtual environment.Managed migration from Windows 2000 to Windows XP on over 50 desktops at company home office.Implemented Microsoft Exchange 2003 and Microsoft SQL 2000.Managed the installation and maintenance of a LAN / WAN network of one corporate office and 250 branch offices.Designed and implemented company-wide disaster recovery and business continuity plan.Participated in SAS70 Audit.Installed and administered Nortel phone system.

Southeast Tennessee Development District, Chattanooga, TN

Supervisor, Bill Pollard

IT Manager / Network Engineer, March 2002 – January 2003

Managed all aspects of this government organization’s LAN, WAN, Phone and desktop computer systems across nine separate locations around the Tennessee Valley.Managed activity of three network and systems engineers as organization prepared to outsource IT department.Administered all Windows 2000, Exchange 2000, SQL 2000 and Red Hat Linux servers.

Freeliant, Chattanooga, TN

Supervisor, Cliff Goodgame

Data Center Engineer, December 2000 – January 2002

Administered data center backups using BackupExec.LAN, WAN and SAN equipment installation and configuration.Performed reimaging of Citrix application servers.Provided premises engineering services, customer relations, and general technical support for all clients in the Chattanooga, TN area using Citrix Metaframe.Teamed with sales manager when bringing new clients online, sales engineer duties.Provided client training on product offerings.Maintain client and data center software and hardware inventory and licensing information.

Brach’s Confections, Chattanooga, TN

Supervisor, Terry Landrum

Sr. Technical Analyst, November 1998 – December 2000

Technical Analyst, October 1996 – November 1998

Provided customer support services and support for over 600 desktop and laptop users in the company headquarters and various regional sales offices.

EDUCATION

Bachelor of Science - Business Information Systems

University of Phoenix, Phoenix, AZ

Graduated April 2009

GPA: 3.8/4.0

High School Diploma

The Baylor School, Chattanooga, TN

Graduated May 1992

CERTIFICATIONSMicrosoft Certified Systems Engineer – MCSECertified Novell Administrator – CNACompTia A+

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