Engineer Project
Resume:
Title:System Support Engineer
*-***@***.***
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NAME:,
ADDRESS:
ADDRESS2:
CITY:
STATE:
ZIP:
CANDIDATE ID: 2547703
US CITIZENSHIP:
EDUCATION:
EXPERIENCE: 0
WILL RELOCATE: No -
JOB WANTED:
RATE NEEDED:
TELEPHONE: 386-***-****
EMAIL: *-***@***.***
HOMEPAGE:
COMMENTS:
HOTTEST SKILLS: netware, microsoft, cisco, engineer, ethernet, programming, sale, cisco
router, database, db2, fortran, foxpro, mcp, mcse, network administrator, novell, pascal,
scsi, communication, growth
REVISION: 07-SEP-02
RESUME:
TING QI
19 Lansdowne Ave, Toronto
Ontario M6K 2V7
*-***@***.***
OBJECTIVE
Obtain a position as a network administrator or technical supporter
with an organization that will support professional development and
offer long-term growth potential.
SUMMARY
(_) 10 years progressive experience on a variety of platforms: MS-DOS
2.1-6.22, Windows 3.1 - 98, and Windows NT 4.0, Netware 3.x- 4.11
(_) 5 years experience as networking engineer and technical supporter
in LAN/WAN/ Desktop
(_) Hands-on experience installing and configuring operating systems
like MS-DOS 6.22, Windows 95, Windows 98 and Windows NT 4.0 Server and
Workstation, Netware 3.x and 4.x Server and client, Cisco router and
BayNetwork switch hub setup on private network
(_) Comprehensive knowledge of PC hardware installation,
configuration, troubleshooting and repair
(_) Committed to excellent service and customer satisfaction
(_) Dependable and conscientious, accurate at detail work
(_) Easy to work with, a cooperative and supportive colleague
CERTIFICATES
MCP, CNE for Intranetware, CNA for Netware 3.x & 4.x
PROFESSIONAL EXPERIENCE
System Support Engineer
Jan, 1997 - Mar, 1999Easicom Network Communication Co., Ltd
., Shanghai, China
(_) LAN/WAN Installation, Debugging, Troubleshooting mainly in NT and
Netware Environment, Including Devices and Cable Connection, Network
Software (Server or Client, Proxy etc) and Applications Installation;
Devices Configuration and Debugging (Routers, Switches, Multiplexes,
DTUs, Printer Server etc); Also Do Lots of Desktop Helping work
(_) Pre and Post Sale Service for Customers in Shanghai area,
including several world famous enterprises, e.g. EXXON Chemicals, ESSO
Zhejiang company, DUPONT Chemicals, MINOLTA optical apparatus
manufactory, APL(American President Line) and NSK Shanghai office,
etc. The Main Jobs are Maintaining or Upgrading the LAN system,
Solving the Network or Desktop Problems, Giving a Tutorial Lesson if
Necessary
(_) Major Project Involved:
The Intranet Project of ESSO Zhejiang Company Ltd
., Ningbo, China
(July 1998
to March 1999
)
Introduction:
Four Buildings Connect with Optical Fiber and Each Building use PDS
Cabling System. The LAN Connect with Remote Mainframe with One 64K
Lease Line (will be Upgrade to 128K and Add One ISDN as Backup), Which
is Used to Access the E-mail System and Interior Finance and Budget
System of Company.
My Duties:
(_) Supervising and Directing the Whole LAN System, Including Out-door
Optical Fiber Embedding and Indoor Cabling Layout.
(_) Responsible for the System Connection Test, Devices Debugging, and
Helping to Install Client Software.
Devices & Materials List:
(_) Servers: DELL Poweredge 4300 & 2300 with Hot-Plug /SCSI HD 1+1
(_) Client: DELL Optiplex GX x 70
(_) Router: CISCO 2503 with ISDN BRI for Backup x 1
(_) Switchs: BayStack 410-24T with 100BASE-FX MDA x 7
(_) Optical Fiber: LUCENT 3DSX Multi-mode Optical Fiber 1000m
(_) Cable: LUCENT CAT5 UTP 60 pkgs.
(_) PDS materials: LUCENT Patch Panel 900 pairs
LUCENT 24 Jack Panels etc. x 5
Software Platform:
(_) Windows NT 4.0 and Windows 98 for LAN and IBM Prof system for
Technical Engineer Mar, 1994 to Dec, 1996
Saturn Scientific Development Co. Ltd., Ningbo, Zhejiang, China
(_) Participating in LAN Project Evaluation and Design
(_) Responsible for LAN Installation, Debugging, Making Files and
Users Rights Strategy and Maintenance.
(_) Group Leader of After-Sale Services
(_) Technical Supporting for Customers either of network or desktop
(_) Rich Experience of Installing and Troubleshooting Netware Server
and Client, Including Hot Duplex Servers, Disk Mirror, Printer Server,
Netware Connect and Netware Lite.
(_) Experience of installing Proxy Server and RAS on NT 4.0
(_) Technical Director for Installing Internet Fax Application (as
Agent of FaxSav)
(_) Technical Consultant of Opening an Internet Account on China
Telcom
Teacher Sep, 1989 to Feb, 1994
Zhejiang Normal College of Technology, Ningbo, Zhejiang, China
(_) Taught BASIC Computer Programming;
(_) Directed Computer Lab Experiments;
(_) Database Programming for Education Administration of college
(FOXBASE)
TECHNICAL EXPERIENCE
Hardware:
IBM, Compaq, Hewlett Packard, DELL PCs, Servers, and Laptops
Cisco, 3Com, BayNetworks, Rad, Intel, Ascend, D-link, Accton Network
Equipment
Lucent Fiber Optic and Structured Cabling
APC Smart-UPS, Santak Series UPS
Hewlett-Packard Laserjet & Deskjet Series Printer
Epson LQ, MJ & Stylus, Canon BJ Series Printer
Microtech & HP Scanner
System Software:
Microsoft Family: MS-Dos 2.0-6.22, Windows 3.x - 98, NT 4.0 Sever/
Workstation
Novell NetWare 3.x, 4.x, IntranetWare; Netware Connect, Netware Lite
Desktop Applications:
Microsoft Internet Explorer 2.0-4.0
Microsoft Office 95 & 97 Pro
Microsoft Exchange
Microsoft Outlook
Microsoft Project
Netscape Navigator 2.0 to 3.1
Netscape Communicator
pcANYWHERE for Win3.1 & Windows 95
McAfee Virus Scan
Norton Utilities for Dos & Win95
Adobe Photoshop for Win95
Software Experience:
Pascal, FORTRAN 77, BASIC, Foxbase, Foxpro for Dos & Win95, Visual
Basic 5.0, Microsoft Access 95
Experienced Protocols /Standards:
IPX/SPX Protocol
NetBIOS / NetBEUI
TCP/IP protocol stack
SLIP/ PPP
Ethernet (IEEE 802.2 & 802.3) and Ethernet V.2
Fiber Distributed Data Interface (FDDI)
TIA/EIA 568A Standard (structured cabling standards)
Integrated Services Digital Network (ISDN)
Frame Relay, X.25
SDLC, HDLC
V.35, V.24 /RS-232, RS-530, RS-449, X.21
M34, DB25, DB15 Interface
EDUCATION BACKGROUND
1998
MCSE training courses, Shanghai, China
1997
CNE training courses, Shanghai, China
1989
Bachelor Degree of Computer Application, Zhejiang University,
Hangzhou, China
LANGUAGE SKILLS:
Native Mandarin Speaker
Good English Level in Reading, Writing, Listening and Speaking
INTERESTS:
Sports: Ball games
Hobby: Music, Reading, Internet
REFERENCE AVAILABLE UPON REQUEST
1
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