Manager Management
Resume:
Title:Senior Level Windows
***@*********.***
Document
Source below
NAME: SAMUEL LEWIS
ADDRESS:
CITY: Berkeley
STATE/PROVINCE: CA
ZIP/POSTAL CODE: 94708
COUNTRY: USA
EMAIL: ***@*********.***
PHONE: 510-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
HOTSKILLS:
ESUME
SAMUEL E LEWIS
777 Cragmont
Berkeley, CA 94708
***@*********.***
www.greyhaven.net/sam
TECHNICAL EXPERTISE
Operating Systems & Networks
Windows 3.x, Windows 95, Windows NT Work Station 3.51, 4.0, 5.0 beta,
Windows NT SERVER 3.51, 4.0, 5.0 Beta, UNIX, Mac OS, MVS, Novell 4.x,
Windows 98, Banyan Vines, MS IIS 3 & 4, DHCP, DNS, AppleNetworking, MS
Personal Web Server, Y2K updates, Windows 2000 Pro + Server
Professional Software Packages
Procomm Workstation, Microsoft Office 97 Suite: MS Word, MS Excel, MS
Exchange, Maestro for UNIX, Oracle, SQL+ Server, Telegence,
QuickBasic, Qmodem, HTML, Tuxedo for UNIX, WordPerfect 7.0 for
Windows, Microsoft SQL 6.5-7,Turbine Billing Systems, Microsoft Access
2.0/97, MS Mail, Veritas Backup Exe, MS Proxy Server, Office 2000,
ARCServ, Norton Anti-Virus, Norton Utilities, MS Visual Source Safe,,
Office 2000, Project 2000, Exchange 5.5, Exchange 2000 Beta, Norton
Anti-Virus for Exchange, Exchange Outlook Web Access, Ed-Server, MS
Backoffice server suite, SendMail for NT, Symantec Ghost, PCAnywhere,
MS Visio, Windows 2000 Cluster Service, Compaq SmartStart and
utilities.
Hardware
Hewlett-Packard Desktops, Hewlett-Packard Servers, Hewlett-Packard
Printers, Compaq Servers, Compaq Desktops, Dell Servers, LAN 10 &
100bt Hubs, ISDN, UPS, DAT & DLT tape backup systems, SCSI, Hardware
Level RAID array drives, Dell Servers, Dell Laptops, Dell External
Drive Array, Gateway Desktops, Compaq Clustering, Fibre Channel
Drives.
Multimedia
Harvard Graphics 3.0 for Windows, Adobe Illustrator, Photoshop, MS
Photo Editor
COMPUTER RELATED
EMPLOYMENT HISTORY
Febuary 2001
-
Current
Sega.com / Familywonder.com
(San Francisco))
Senior Level Windows
2000Deployment Architect
Came in to lead the Windows 2000 conversion for the physical move of
Family Wonder into the Sega.com office.
Converted Sega.com's multiple Windows NT domains, into a full Windows
2000 Active Directory Service Domain.
Designed the ADS install for Sega.com's needs
Setup domain based DFS for Sega.com.(Distributed File System)
Worked with helpdesk to get them trained on user and machine
administration for the Microsoft Management Console plugins, to best
serve the users.
Migrated Familywonder.com domain into the Sega.com ADS domain.
Put out after move fires.
Worked on physical network cabling.
Worked on physical and logical NT/2000 server moves.
Building out Exchange 2000 Cluster, for migration from Mirror Point
IMAP mail server.
Built out stable desktop deployment images, for Compaq and Dell
desktops on RIS.
Built out Stable Applications for remote deployment using MSI
scripting/imaging.
Primary Server lead
.
Lead and Guided the RIS Deployment.
Dealt with issues in a heterogeneous computing environment (Windows
9X, Unix, Linux, Mac OS 8.X 9.X and OS X, as well as Windows NT and
2000)
Dealt with security issues on server and desktop side.
Made very efficient use of time.
Brought desktop and server standards into play.
November 2000
January 2001
Silicon Valley Bank
(Santa Clara
)
Windows 2000
Deployment Consultant
Came in to assist and lead Windows 2000 transition from Windows 95 /
Netware
4.12 to Windows 2000 Active Directory
Built out Windows 2000 Active Directory Lab.
Worked on, trouble shot, converted Bank custom applications to the
Windows 2000 image.
Set up bank wide remote management of all Windows 2000 desktops.
Trained Helpdesk and Desktop support.
Finished MSI (Microsoft Installer) Packaging for deployment in the
desktop environment, by network install, local CD install, or Active
Directory Group Policy Installation.
Worked With Novell Group to have put in place ADS/Netware Connectors
for Transition or users off NDS to ADS.
Brought limited Windows 2000 ADS Domain into production for the
transition.
Worked with Network Group to design the Enterprise wide ADS
deployment, and how to deploy the ADS over the WAN.
Came in on schedule for the trial deployment of Windows 2000
Professional to "non-friendly" users.
Worked with Exchange Administrator in regards to migrating the 6
Exchange servers to Exchange 2000 in a Full Cluster environment.
Design and implementation of the clustered Windows 2000 file server.
September 2000
October 2000
Micrel Semiconductor
(San Jose
)
Windows 2000
Clustering Consultant
Came in to build and document several SQL 7.0 cluster servers, in a
Windows 2000 server environment. Dell Hardware.
Built Windows 2000 Advanced Server Cluster, with SQL 7.0 as the
Virtual Server.
Documented hardware configuration, OS and software configurations.
Working on an Exchange 2000 project, to migrate mail off the existing
exchange 5.5 servers, to an Exchange 2000 cluster.
Specified hardware requirements for the Exchange 2000 cluster.
August 2000
August 2000
ROI Direct
(San Francisco
)
Exchange/Windows 2000
Consultant
Came in to evaluate Exchange 2000 for ROI Directs High Volume Send and
Receive infrastructure and build a working model on Exchange 2000 Beta
RC 2.
Built out a Windows 2000 Advanced Server, ACTIVE/ACTIVE Exchange 2000
Beta Cluster
Built Cluster on Compaq DL 360 with Fibre Channel drive arrays
For Anti-Virus solution, went with McAfee's Websheild E-Pliance 100
Built out several Windows 2000 SQL servers, IIS servers, for their
search engine and installed the ASP applications.
Gave detailed daily reports, and documented all steps in setting up
the Exchange cluster.
May 2000
July 2000
WiseConnect.com
(San Francisco)
Director MIS/Operations
Provided management and technical support for the current WiseConnect
production web site, and for the upcoming new release site
Primary contact for all Hardware and Software Vendors
Primary contact for all NT server issues.
Designed, implemented, and rolled out the QA and release management
environment for the website.
Designed the hardware platform and network topology.
Brought the hosted email platform onsite, on Exchange 5.5 on Windows
2000 advanced server.
Set up and secured Outlook Web Access on Windows 2000 for remote
email.
Worked with development side to evaluate the new release of the
WiseConnect site on Windows 2000 with IIS 5
Converted the internal network to Windows 2000 from NT 4.0 and Windows
98.
Dealt with Co-Location sites.
Dealt with Microsoft to become a MCSP.
Managed Network admin/Helpdesk personnel.
Worked with development, QA, and release management to have an
accurate release schedule.
Fought off the "Love Bug" virus on the first day of employment.
January 1999
March 2000
Viacom - MTV/Nickelodeon Online
(San Mateo)
Senior Network Manager
- West Coast Operation
Provided NT Administration and IS Management for Kids Online website
that is in development. On call 24/7 for support issues.
Primary contact for all Hardware and Software Vendors
Primary contact for all NT server issues.
Exchange server administrator.
Set up Exchange Outlook Web Access.
Worked with Exchange across multiple sites, and domains.
Worked with corporate headquarters on Exchange network structure.
Moved Exchange servers from San Mateo to San Francisco, from San Mateo
to New York.
Evaluated and purchased all hardware relating to the in house file,
print and application servers, as well as the mission critical
Exchange servers.
Evaluated a local virus solution for the local Exchange servers
(Norton AV for Exchange)
Designed, implemented, and rolled out the QA environment for the
website.
Implemented a NT4.0 rollout and backup strategy.
Primary Contact for all internal Microsoft Network issues.
Support executives and sales department issues when they are
traveling, via telephone and email.
Using Symantic's Ghost to image and deploy NT4.0 desktops, and Windows
98 laptops.
Working on Y2k issues for desktop and server applications and
hardware.
QA work on Windows 2000, for anticipated August of 2000 deployment for
desktops and servers.
Worked on the Active Directory structure for the Nick Online
enterprise. (Needed for the schedule release of Exchange 2000)
Active involvement in the shutdown and migration of all office
functionality to New York from San Mateo
September 1996
December 1998
Technical Directions Inc
. (a MS Solution Provider )
Provided contract consulting services for companies such as GTE,
Southwestern Bell, Alcon Laboratories, and GTE-DS. Dates worked and
job descriptions follow:
June 1998
to December 1998Southwestern Bell Mobile Systems
(Dallas)
Billing and Data Analyst/Operations Shift Leader
on call 24/7 for the
Telegence System. [All of the Telegence work is on a HPUX environment,
with 40 production servers.]
Principal contact for product resellers, clients, and corporate
personnel.
In charge of verifying all billing data and then forwarding it to
Billing Operations for final processing.
Caring and maintaining the Data Collector
Updating all shell, perl, and SQL scripts
Testing new markets
Creating customer billing tapes
Processing/verifying all CIBER processing.
Processing and tracking all product reseller data, billing, and client
media.
Ensuring that all work orders, billing processes, and batch processing
are prepared on the RISC and HP Unix systems
Responsible for the productivity of all night and day batch processing
within Maestro environment.
Administering all requisitions for jobs, reports, and procedural
updates and changes.
Maintaining production region availability within the Tuxedo online
environments and switch controls.
Minimizing operating system conflicts within the Multi-network
environment, and provide problem solution.
Monitoring (LAN/WAN) environment via Open View, Node Manager and
Spectrum.
Implementing procedures and training new operations personnel.
January 1998
to July 1998GTE Billing Solutions and Services
: Choice Billing (Lewisville)
NT Administrator and Production Support. Full time administrator for a
100+ PC client network, with 14 NT servers, in an NT 4.0 and 3.51
environment. Duties included:
Daily Hardware/Software maintenance
Dealing with critical hardware/software failures
Primary contact for upper management, corporate personnel and
customers
Caring and upgrading for all perl and SQL scripts
Providing production support for the VB applications and the 80 gigs
of SQL database.
Building new servers and installing all production applications on
them
Setting up new users in the domain
Setting up new desktops
Verifying that all the domains are on the WAN
Working with the development and test groups to ensure that the VB
applications work as they were designed to
Training new data center personnel
Providing desktop support
Being on call 24/7
Preparing for moving the data center from Lewisville, TX to Tampa, FL
including setting up redundant servers in Tampa and installing all
production applications, and a full data backup
November 1997
to December 1997Alcon Laboratories
(Fort Worth)
NT Rollout Specialist. Participated in a Windows 3.11 to Windows NT
4.0 rollout. Duties included:
Inventorying PCs to be upgraded
Getting the necessary parts and
Performing the full custom NT install.
June 1996
to October 1997GTE Billing Solutions and Services
: Choice Billing (Lewisville)
NT Administrator and Data Center Supervisor NT Administrator
in a 100+
PC client network. Duties included:
Daily Hardware/Software maintenance
Data center billing operations
Being on call 24/7
Daily backup of the 80 gigs of database and the 200 gigs of production
disk space
Desktop support
Moving the data center from Irving, TX to Lewisville, TX This task
included completing a full inventory of all data center property, all
desktops, and all applications used in the office.
September 1996
to May 1997Southwestern Bell Mobile Systems
(Dallas)
Data Analyst and Computer
Operations for Telecommunications Tracking
System. Duties included:
Analysis of detailed telecommunication data via HP-UX-based network
Maintaining schedules tracking high-security financial data in a
Mainframe and UNIX-based environment.
Monitoring (LAN/WAN) environment via Open View, Node Manager and
Spectrum
Maintain production region availability within the Tuxedo online
environments and switch controls.
August 1995
August 1996
Stream International, Inc
. (Dallas)
Senior Technical Representative
Duties included:
Technical support for multiple operating systems.
New hire training and support
Hardware and software maintenance and installation
Upper management and executive support., including extensive Novell
and Win95/NT 3.51/3.X support.
Technical support provided to customers and other technicians for
issue resolution.
Assisted in the installation, operations, and maintenance of personal
computer products.
Trouble shooting customer situations and providing immediate on-phone
resolutions.
Diagnosing and resolving personal computer hardware/software failures.
Issuing parts and dispatching technicians.
Assisted in Network personal computer connections and software
installation.
January 1994
-
August 1995
SandDollar Media
(Fort Worth)
Graphic Design/Photojournalist. for a local downtown Fort Worth
newspaper. [Extensive use of Harvard Graphics, Adobe Illustrator, and
PhotoShop] Duties included:
Digital photo enhancement
Graphic design
Analog to digital conversions
Billing and shipping to the customer and distribution of the product.
EDUCATION & RELATED ACTIVITIES
Specialized Operations Management Training
Sixty hours of computer and psychology courses between University of
North Texas, University of Texas at Arlington, and Tarrant County
Junior College
Current cumulative grade point average: 3.11
Maintains various MCP (Microsoft Certified Professional) certificates
Maintains current. MCT (Microsoft Certified Trainer) certificate
e
Contact this candidate