Resume

Engineer Sales

Location:

Springfield, MO

Posted:

November 16, 2012

Contact this candidate

Resume:

Steve Kirks

warwick at wordpress

Steve s Hummus

Steven Kirks

Design Engineer

417-***-****

abpi6f@r.postjobfree.com

**** *. ******* **

Springfield, MO 65809

Objective:

I m seeking a technical engineer position appropriate for my 11+ years in the technology

industry that takes advantage of my people-oriented personality and passion for being part

of a winning team.

Qualifications and Skills:

Cisco Certified Design Associate (CCDA)

Cisco Unity Design Specialist

Cisco Sales Expert

Avaya ACA-Design

Microsoft MCP

CompTIA Convergence+

CompTIA A+

Networking:

11+ years of experience with designing and building local and wide-area networks using a

variety of physical media and protocols.

Direct experience with LANs, VLANs, QoS/CoS design principles, converged voice and data

networks.

Direct experience with the design and monitoring of typical WAN facilities including

frame relay, ATM and MPLS

Current with design principles for Cisco IP telephony, Avaya SMB and Enterprise telephony

products

Current with inter-vendor trunking including H.323, QSIG and traditional TDM

Product Mix:

Cisco Unified Communication Manager, Business Edition, Communication Manager Express

Cisco 1800/2800/3800 series routers

Cisco 2900/3500/3700 series switches

Avaya Communication Manager, IP Office

HP ProCurve (all lines)

Wireless APs and controllers from Cisco, HP, Adtran

Work History:

9/2008

PresentCenturyTel, Branson, MO

Sales Engineer

Duties: Design and manage the implementation of large and small technology projects

including telephony systems, local-area networks, wide-area networks and basic network

security. Assist sales staff with solution development. Manage projects post-sale

including scheduling resources, ordering products and equipment and delivering training to

staff and end-users as required.

Details: Key individual that helped CenturyTel finalize a partnership with Cisco to sell

and implement telephony products. Primary designer of Avaya IP Office telephony equipment

sales for south Missouri district. Chosen to evaluate new design software solution for

sales engineers company wide. Developed and implemented sales engineer task tracking

system using Salesforce web-based sales force automation software.

9/2006

8/2008DaZZee Integrations, Springfield, MO

Design Engineer

Duties: Design and coordinate the installation of advanced IP telephony networks,

firewalls, email and content filters and network-attached storage devices.

Details: Work directly with IT staff and client corporate management to design and

implement IP telephony solutions including application infrastructure such as call

centers, voicemail routing and unified messaging. Design and implement basic and advanced

IP networks using routers, switches and intelligent layer-based routing. Construct primary

design bill of materials, coordinate engineering review, write project scope of work and

provide installation assistance as needed. Attend customer meetings with account managers

as needed. Conduct weekly training seminars on products for staff and DaZZee customers.

11/1999

9/2006NuVox Communications, Springfield, MO

Sales Engineer/Senior Account Manager

Duties: Design and coordinate the installation of voice and data networks for small and

medium size business customers. Maintain the sales-related customer relationships for over

400 Springfield-based customers.

Details: Customer and staff primary point of contact for technical questions and

training. Travel to customer locations to consult with management, executives and staff

about NuVox products and solutions. Design and layout potential customer voice and data

networks, integrating NuVox products with existing equipment and customer goals. Work with

local technology vendors to smoothly transition customers from incumbent providers to the

NuVox digital network. Extensive troubleshooting with large and small voice and data

networks.

4/1998

11/1999Cox Health Systems, Springfield, MO

Technical Analyst

Duties: Install and configure new equipment for customers in hospital departments,

technical support, new software installations and basic training. Lead technician for the

department Helpdesk.

12/1997

4/1998OnThe.Net, LLC, Springfield, MO

Assistant Systems Engineer

Duties:

Direct assistant

to senior systems administrator. Served as the Technical Support

supervisor of an 8-member team.

10/1996

12/1997DialUS, Springfield, MO

Network Systems Technician

Duties: Performed routine telephone switch operations, new customer installations and

maintenance of internal computer equipment. Lead technician for fraud operations. Lead

technician for billing systems.

10/1988

121992United States Navy, Norfolk, VA

Machinist

s Mate, 3rd Class (Nuclear)

Duties: Operate and maintain the primary (nuclear) and secondary (steam plant) fluid

systems as part of an operations team.

Memberships

Member: City of Springfield Cable Advisory Commission, Traffic Advisory Board, 5 year

volunteer at Ozarks Public Television Member: Association of Information Technology

Professionals. Graduate of Leadership Springfield Class XVIII

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