Customer Service High School
Resume:
Tamela Yates
Email: ********@*****-*******.***
Address:
City: Ridgeland
State: MS
Zip: 39157
Country: USA
Phone: 769-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.
Educational Background:
High School Dipolma from Murrah High School, Jackson MS 1/2001 to 6/1999 (General Studies)
High School Dipolma from Holmes Community College, Jackson MS 1/2001 to 11/2012
Job History / Details:
Career Overview
Committed and motivated with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.
Skill Highlights
Customer Service
Filing
Lotus Notes
Microsoft Excel
Microsoft Word
Multi-Task Management
Organizational Skills
Telephone Skills
Data Entry
Time Management
Research
Research
Employee training and motivation
Core Accomplishments
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments and filed member records.
Training
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Professional Experience
October 2001 to Current
The Club * St. Dominic Jackson, MS
Membership Representative
Customer Service
Answer Telephone
File
Schedule Program Designs/ Fitness Assessments
Trained Front Desk Staff
Tour Prospective Members
Education
1999 Murrah High School Jackson, MS
High School Diploma General Studies
2014 Holmes Community College Ridgeland, MS
Pursuing Degree Associate Degree Nursing
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