Quality Assurance Manager

JACOB PETERSON

**** **** ****** *** *****, Nevada 12345

555-***-**** *****@*****.***

MANUFACTURING & WAREHOUSE MANAGEMENT

Innovative, results-oriented manufacturing and warehouse manager with 14 years of

experience increasing productivity, safety and efficiency. Team leader thriving in

challenging / changing environments. Confident decision-maker to resolve issues and meet

deadlines. Multi-tasks with strong prioritization and organizational abilities. Exceptional

interpersonal communication skills.

Manufacturing Production Operations Warehouse Management

Safety Quality Assurance Fulfillment Shipment

Six Sigma Kaizen / 5S ISO 9000 Lean Manufacturing

Customer Service Inspection Efficiency Corrective Action

Scheduling Issue Resolution Cost Control Continuous Improvements

Inventory Control Decision Making Compliance Processes & Procedures

Communication Supervision Team Leadership Training

Vendor Liaison Training Manuals Payroll Bilingual English / Spanish

PROFESSIONAL EXPERIENCE

COMPANY, Las Vegas, Nevada 2007-Present

International company with 390 national and 80 worldwide locations.

Floor Supervisor

Manage all operations, production and packaging for 25 products. Oversee safety, quality

and efficiency to ensure standards of excellence. Meet deadlines with accuracy. Fulfill

customized orders for retail customers. Supervise and train 50 - 280 seasonal, part time and

full time employees. Schedule workload and prioritize daily production. Monitor financial

goals. Report to Production Manager with weekly updates. Perform quality assurance

testing to adhere to specifications. Facilitate interdepartmental communication. Address

production issues and resolve problems. Update computer system with new product

information.

Key Highlights:

Improved productivity by implementing Kaizen principles of lean manufacturing.

Decreased staffing costs by 80 employees through efficiency improvements.

Selected as 1 of 12 members on Safety Committee to improve and ensure standards.

COMPANY, Las Vegas, Nevada 2005-2007

Global manufacturing company with 300 employees.

Operations Supervisor

Coordinated production from receiving to shipment. Managed 6 direct reports and up to

300 indirect reports. Prioritized workload and scheduled staff. Ensured quality and safety.

Monitored labor, productivity and shipping goals. Liaised to vendors. Partnered with Day

Shift Supervisor for efficient operations. Provided trouble shooting. Reported to Production

Manager.

Key Highlights:

Consistently met aggressive goals of 600 packages per hour.

Increased productivity using lean manufacturing principles.

JACOB PETERSON Page 2 *****@*****.***

COMPANY, Las Vegas, Nevada 2002-2005

Leading national manufacturer.

Receiving Supervisor

Directed warehouse operations and inventory control. Ensured accurate order fulfillment for

shipment. Supervised 2 drivers and 6 staff at corporate distribution center. Performed quality

assurance inspections. Oversaw adherence to safety standards. Maintained current

product information in computer system. Resolved problems with discrepancies.

Key Highlights:

Elevated productivity by integrating FIFO (first in first out) strategies.

Improved quality and inventory management by instituting daily cycle counts.

COMPANY, Las Vegas, Nevada 1996-2002

National manufacturing company.

Manufacturing Lead / Supervisor

Directed warehouse operations, including shipping, receiving and packaging. Performed

quality testing. Managed 60 temporary and 20 full time employees. Trained and motivated

team members. Tracked staff hours for payroll. Liaised to Human Resources Department.

Collaborated with vendors. Secured rate quotes.

Key Highlights:

Spearheaded 6-month project to establish new warehouse facility.

Earned numerous promotions within 1st year.

Improved inventory control and decreased errors by reorganizing warehouse and

enforcing established procedures.

Maximized efficiency and elevated accuracy by creating and implementing

operational procedures.

TRAINING / CERTIFICATION

ISO 9000

Quality & Safety

Manufacturing Efficiencies & Lean Manufacturing Principles

Kaizen

Six Sigma

Cost Reduction

Human Resources: Hiring, Termination and Temporary Employees

How to Deal with Difficult People

Team Building

Sexual Harassment

Food Safety Management

TECHNOLOGY

Payroll Software System

Inventory Software

Microsoft Word & Excel

Internet & Email

Contact this candidate