James Perez
Email: *********@********.***
Address: ** ****** **
City: Bloomfield
State: CT
Zip: 06002
Country: USA
Phone: 803-***-****
Skill Level: Management
Salary Range: $60,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
James Perez
212 Parliament Dr.
Columbia, SC 29223
(Skype) 803-***-****
Email: ***********@*****.***
OBJECTIVE:
To secure a position with a well established organization with a stable environment, enhancing my military operations support, computer and electronic skills that will lead to a lasting relationship in the field of computer networking.
CLEARANCE LEVEL
Secret
SUMMARY OF QUALIFICATIONS: IT/Electronics and Operations Maintenance
Experienced with most Windows Operating Systems, MS Exchange, MS SQL, and Web
Services.
Experienced in installing, maintaining, and supporting VMware 3.5 virtual machines.
Experienced in replacing antiquated computer systems with latest industry-standard
hardware and software.
Trained and experienced in DITSCAP Security Standards and Retina security scanning
software.
Expert in operations and maintenance of the Patriot Missile System, MRAP, and HEMTT vehicles.
WORK EXPERIENCE
Ground Site Security Team Lead
April 2011-Present
U.S Army, Camp Buehring, Kuwait
Job Duties:
Provides oversight of site operations and infrastructure for the Main/Forward Operating Base
Ensures site operations and infrastructure requirements are met in an efficient and safe manner
Responsible for the daily MOB/FOB ground operations in respect to assigned location in Iraq
Ensures the Safety Program is IAW INL/DoS Safety Directives
Assist in the planning and coordination of Combined and Joint operations throughout the entire host nation area of operations
Assists key leaders in providing oversight, initiating, conducting training or/and supervising within his/her respective area of responsibility to meet the contract objectives
Manages daily activities of the organizational staff members to ensure effective efficiencies in compliance with corporate, contractual and legal requirements
Develops staff and determines best methods of performance enhancement
Determines standardized procedures and work schedules to improve efficiency of subordinates
Additional Duties:
Perform Port-Security.
Troubleshoot Network connectivity issues.
Perform switch troubleshooting.
Basic PC connectivity troubleshooting
Laptop imaging experience
Basic IP troubleshooting
Build user accounts on the domain
Join PC to the domain
Assign user accounts to appropriate groups and appropriate permissions
Build exchange mailboxes
Configure email properties
Troubleshoot user email issues
Trouble shoots VOIP issues
Troubleshoot Printers and map shared printers
Assigning rights to shared drive folders
Use NetMeeting to assist users remotely.
Computer Technical Manager
October 2010-April 2011
Staples-Columbia, SC 29223
Perform Port-Security.
Troubleshoot Network connectivity issues.
Perform switch troubleshooting.
Basic PC connectivity troubleshooting
Laptop imaging experience
Basic IP troubleshooting
Build user accounts on the domain
Join PC to the domain
Assign user accounts to appropriate groups and appropriate permissions
Build exchange mailboxes
Configure email properties
Troubleshoot user email issues
Trouble shoots VOIP issues
Troubleshoot Printers and map shared printers
Assigning rights to shared drive folders
Use NetMeeting to assist users remotely.
Information Systems Operator Analyst
May 2001-October 2010
U.S Army Fort Worth, TX 79916
Troubleshoot exchange
Create/Remove/Modify user accounts
Troubleshoot Outlook issues/Creating Mailboxes/Moving mailboxes
Moving folders/Granting users permissions of folders.
Resolving Cac Card issues: Deleting/Recreating Certificates;
Modifying user accounts using Directory Resource Assistance
Enable/Disable user accounts
Use of SQL 2008
Modify user/computer/group information
Create/Delete groups & distribution list
Create/Delete computer account
Research/Maintain Exchange Server accounts
Technical support Operating System (WindowsNT/2000/Professional/XP/Vista)
Updating servers with latest service packs and hot fixes
Update User accounts from (Windows NT/2000/Professional/XP/Vista)
Troubleshoot for Exchange 2007
Logged trouble tickets using Remedy 6.3 & 7.1
Assisted system administrators in creation of user accounts.
Created statistics and Excel spreadsheets for Inbound/Outbound call logs &
registries.
Configuring and troubleshooting Microsoft Outlook and Outlook express.
Provide help desk support to users with non-secure internet protocol routing
network (NIPRNET or NIPR), SIPRNET, or stand-alone AIS or communications
systems issues.
Use Windows NT for our Legacy and USAFE Directory Resource Assistant.
Provide end-user, Client Support Admin (CSA) and Network Computer Center
(NCC) phone support using exchange server 2007.
Implement Active Directory
Implement Remedy trouble ticket.
Education:
Ashford University- Bachelors of Art
Major: Psychology
Management, Leadership, and Administrative Procedures, 2012
Advanced Leadership, Management, and Problem Solving Analysis, 2008
Electronics, Problem Solving, Leadership, Operations, 2001
IT Specific:
Comptia A+, 2012
Security +, 2012
Information Security, 2012
Portable Electronic Devices and Removable Storage Media, 2011
The Wireless Networking Security Short, 2011