Customer Service High School

Ruben Calderon

Email: ********@***************.***

Address:

City: Pembroke Pines

State: FL

Zip: 33015

Country: USA

Phone: 786-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Qualified Press operator with years in fast-paced customer service and call center environments. Personable and professional under pressure.excellent working with people proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner in accordance with company procedures and policies.

Educational Background:

High School Dipolma from Miami Dade college, Miami FL 1/2001 to 5/1997 (graphics)

High School Dipolma from MONSENOR, Miami FL 1/2001 to 11/2012

Job History / Details:

Summary

Qualified Press operator with years in fast-paced customer service and call center environments. Personable and professional under pressure.excellent working with people proficient at flexing and bending with change. Practiced in resolving customer concerns in a professional and calm manner in accordance with company procedures and policies.

Highlights

Effective team player

Superior organization skills

Staff training and development

Cheerful and energetic

Material handling

Packing and scanning orders

Material inventory skill

Savvy negotiator

Fluent in Spanish

Fast learner

Dependable and reliable

Able to unload shipments

Valid Florida driver's license

Analytical thinker

Accomplishments

Press supervisor, I manage to run a floor press production and increase production and quality. First Pressman in Offset Web, Improve satisfaction and quality to costumers, Employer of the Year in 2002. Second Pressman, resolve problems and help to costumer satisfaction. Roll Tender, supplied press and keep it organized at all times,Loaded and unloaded paper rolls and pieces into boxes for shipment.Staged final products for shipment.Sorted cargo before loading and unloading.Read work orders or received oral instructions to determine work assignments and material and equipment needs.Managed a highly efficient team of four.

Experience

September 2012 to November 2012

Phonesrus inc. Doral, Fl.

Communication Contractor

Service, install and maintenance of phone systems.

April 2011 to July 2012

National Litho Miami Lakes, Fl.

Press Supervisor

Identified prospective customers using lead generating methods,Described use and operation of merchandise to customers. Approve press product to costumer specifications.

February 2000 to January 2012

KAR Printing Miami, Fl.

First Pressman

Operated Printing machine

Education

1998 Miami Dade college Miami, Fl

Associate of Arts graphics

1994 MONSENOR,

High School Diploma SCIENCE

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