Sales Customer Service

Alquentin Harley

Email: ********@************.***

Address:

City: Eugene

State: OR

Zip: 97402

Country: USA

Phone: 541-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard working and energetic manager and top-rated sales associate with more than 15 years experience. Leading dynamic sales teams in fast-paced markets.

Educational Background:

High School Dipolma from Sheldon High School, Eugene OR 1/2001 to 6/1990 (Business Management)

High School Dipolma from Oregon State, Eugene OR 1/2001 to 11/2012

Job History / Details:

Summary

Hard working and energetic manager and top-rated sales associate with more than 15 years experience. Leading dynamic sales teams in fast-paced markets.

Highlights

National account management

Established track record of exceptional sales results

Excellent communication skills

Energetic

Resolution-oriented

Exceptional multi-tasker

Effective team player

Staff training and development

Dependable and reliable

Savvy negotiator

Managing large crews

Customer service skills

Accomplishments

Training

Responsible for providing vision and guidance to a group of 20 packaging employees, training them on sufficient project plans and procedures.

Research:

Investigated and analyzed client complaints to identify and resolve issues.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

.

Experience

December 2009 to Current

Qreative Partnerships Eugene, OR

Partner

Executed 100 daily cold calls to top level executives to increase client base.

Emphasized product features based on analysis of customers' needs.

Collaborated with colleagues to exchange selling strategies and marketing information.

Acted as customer liaison between sales management and personal accounts.

March 2008 to October 2010

Quality Finacial Group Eugene, Or

Records, Sales

Conducted business to business telephone sales.

Contacted new and existing customers to discuss how their needs could be met with specific products and services.

Managed account with highest sales volume.

January 2002 to January 2004

Alaska Ocean Seafood Anacortes, WA

Packaging Lead

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

Adjusted machine feed and speed if machine malfunctioned.

Helped achieve company goals by supporting production workers.

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.

October 1997 to February 1998

Copeland Sports Eugene, Or

Fitness Manager

Described use and operation of merchandise to customers.

Exceeded targeted sales goals by 26 percentage .

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Created strategies to develop and expand existing customer sales, which resulted in a 16 percentage increase in monthly sales.

Education

90 Sheldon High School Eugene, Or

High School Diploma

Oregon State Corvalis, Or

Business Management

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