Customer Service High School

Paulette G Ladner

Email: ********@******.***

Address:

City: Diamondhead

State: MS

Zip: 39525

Country: USA

Phone: 228-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A challenging position in a growing company where I am able to utilize my skills and training.

Educational Background:

High School Dipolma from Ashford University, IA 1/2001 to 11/2012 (Business)

High School Dipolma from Harrison Central High School, IA 1/2001 to 11/2012

Job History / Details:

Career Overview

A challenging position in a growing company where I am able to utilize my skills and training.

Skill Highlights

Team leader

expAttention to detail

Administrative support

Meets/exceeds goals

Self motivation

Work well with other of alone

Organizational Skills

Time Management

Client Relations,Critical Thinking, Customer Service, Data Collection, Data Entry,Running Reports, Research,Documentation, Email,Calendaring

Microsoft Office

Team leader experience

Good filing and organizational skills

Experience in handling confidential paperwork

Ability to take accurate phone messages and deliver messages promptly

Good customer-relations background

Remedy

SATERN and Tech. Doc. Knowledge

ISO 9000 Trained

Accounting experience

SAP

CMM

NBID

Professional Experience

May 2008 to November 2012

Lockheed Martin Stennis Space Center, MS

General Clerk

Preparing grant files- front end, Procurement Successfully complete all jobs by time requested.

Scan documents into tech.

doc.

Input data into Remedy for grant distribution Grant distribution-back office, Procurement Manpower Accurately filed and delivered mail to all company departments.

Purchase Orders Accounts payable and receivable Answer phones and take messages for office Monthly Inventory Type and give verbal quotes for customers.

Consistent record of improving productivity, reducing costs, and resolving complex departmental issues.Prepared and drafted all outgoing correspondence in a timely manner.Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

05/2007 to 07/2007

Arcata,NSSC, Stennis Space Center

Human Resources Assistant

Track Learners in Remedy for new accounts Input client grades in SATERN as they were submitted as complete Resolve and create Remedy tickets Reset Customer passwords Contact POC for learners when needed.

01/2000 to 05/2007

Oreck Manufacturing Long Beach, MS

Team leader

Facilitating team in a manner that accomplishes overall production goals.

Employee training classes Organizing weekly team meetings Utilizing AS400 and Excel to track daily production, incentive program and operator accuracy Preparing daily work schedule Processing weekly time reports Ensuring each team member was following ISO guide lines.

05/1993 to 10/1999

Casino Magic Bay St. Louis, MS

Cage Cashier

Verify bank vault Pay jackpots Complete Currency transaction Reports Accounts receivable and payable Completing Bank Deposits Customer service Processing checks and credit card for patrons Verifying currency deposits from all other departments Balancing bank each day.

Education

2012 Ashford University, Iowa

Associate of Arts Business

Enrolled in Business -AA Program currently enrolled at Ashford University. I have six more classes to attended and then I plan to continue my education in Business.

1989 Harrison Central High School Gulfport, MS

Contact this candidate