Manager Project

Bach Seat

Whaddabyte?

Objective

A technology leadership position which uses extensive project, operations and vendor management experience, advanced business education, information systems expertise and customer service orientation to make significant professional contributionsProfessional Experience

Project Manager 2000 – present

Inc., Farmington Hills, Michigan

Childs consults with school systems, city and county governments, and businesses in the design and development of technology systems. Their primary focus is systems needs analysis, proposal development, bid process management, and management of vendors for client companies. The company works independent of any vendor or manufacturer.

Adjunct Instructor (part-time) 1998 – 2000, Dearborn, Michigan

Taught “Networking with Novell Netware” course

Network Administrator 1998 – 2000

Computer Support Manager 1995 – 1998

Computer Lab Manager 1994 – 1995, Dearborn, Michigan

Instructor – Internet (part-time) 1996 – 1999

MacTrac, Dearborn, Michigan Key Accomplishments

Project / Operations / Vendor ManagementManaged $100K to $1.5M information systems projects for clients of Childs Consulting; clients included large school systems, county governments and Fortune 500 businessesInterviewed clients and conducted project needs analysisEducated clients on complex, cutting-edge technology, installation methods and trendsDeveloped project specifications, scope of work and timelines for projects which ranged from videoconferencing systems installation, to installation of structured wiring, to high-speed wide area network (WAN) implementationCompiled and maintained database of qualified vendors in a variety of areas (e.g., hardware, wiring, controls, video systems, security systems, etc.)Wrote request for proposal (RFP) packagesManaged RFP process: notified vendors of RFPs and deadlines; disseminated RFP packages to vendors; managed and presented at informational meetings for vendorsReviewed vendor responses to RFPs and made recommendations to clients on vendor selectionNegotiated contracts with vendors on behalf of clientsManaged multiple vendors during project implementation; resolved day-to-day operations issues and challengesDeveloped quality acceptance checklists/quality gateways/ benchmarks based on ISO principles; supervised vendors to ensure work was performed as specifiedCommunicated project status to clientsMonitored budgets and authorized vendor paymentsAssisted clients with strategic human resource planning and hiring of permanent personnel to manage information systems and technology; wrote interview questions; interviewed candidates; made hiring recommendations

Information Systems ManagementManaged computer network spanning 32 separate buildings and encompassing over 2000 personal computers for the Dearborn Public Schools systemDeveloped computer systems policies and procedures manualsDeveloped strategic plans and managed complex data migrations and information systems transitions while working with Childs Consulting and with the Dearborn Public SchoolsAssisted employees in learning new systems; produced technical documentation and training videos

Human Resource Management Supervised 4 personal computer technicians as a network administrator for the Dearborn Public Schools; responsible for orientation, training, work scheduling, and providing input for performance evaluationsTrained over 1,000 Flint School District teachers and employees on how to use laptop computers while working with Childs ConsultingCreated instructional training video for Dearborn Schools teachers and employees on how to install desktop computers; video considerably decreased on-site technical support needed during large-scale transition to new equipmentManaged team of contractors while working as the computer support manager for Dearborn Public SchoolsManaged 12+ employees as an assistant manager at Saks Fifth Avenue; department generated $3M in sales volumeEducation

Master of Business Administration May 2005, Southfield, MI

Bachelor of Arts in Secondary Education & History April 1988, Ann Arbor, MI

Minor: EconomicsCertifications

Cisco Certified Network Associate (CCNA), 2000

Certified NetWare 5 Engineer (CNE 5), 2000

Information Technology and Services, Michigan State University, 2000

Certified HTML Programmer, 1997Professional Organizations

Member, Institute of Electrical and Electronics Engineers, New York, NY, 1998 – present

Member, University of Michigan Alumni Association of Metro Detroit, Detroit, MI, 1988 – presentComputer Software Proficiency

Microsoft: Word, Excel, PowerPoint, Project, Visio

AutoCAD

GroupWise

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