Customer Service Sales

Albert Breccia

Email: *********@********.***

Address: **** ******** ****

City: Jacksonville

State: FL

Zip: 32225

Country: USA

Phone: 904-***-****

Skill Level: Management

Salary Range: $40,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

ALBERT C. BRECCIA

11110 Atlantic Blvd Jacksonville, Florida 32225 904-***-**** *********@********.***

Objective:

To obtain a challenging position in a Corporation or Real Estate Sales which will allow me to utilize my sales knowledge, customer service skills and vast experience; as well as my leadership ability to the fullest.

Experience:

Weichert Realtors

Jacksonville, Florida

REALTOR June 2011 to Present

* Real Estate sales, short sales in residential home with a Nationally recognized Realty Organization.

* Solicit sales listings (Advertisement, Open house, websites)

* Compile appointments and meet with prospective property owners/buyers.

* Strive for Customer service and satisfaction.

* Organize a complete listing of homes that are compatible to the requests/requirements of the buyer.

* Transferred to Referral Agent opportunity in Savannah, Ga.

Diamond Casino

Savannah Ga. January 2012 to July 2012

CASINO MANAGER

* Controlled daily casino gaming activity.

* Monitor daily Casino Gaming activities, assure that all games and tables

are adequately staffed for each shift; tracking of money disbursed to each tables.

* Organize staff rotation, breaks and substitute employees as necessary.

* Maintain a level of familiarity of all games as well as their strategies.

* Effectively manage approximately 25 dealers and supervisor per shift.

* Oversee the dispensing of complimentary meals, discounts, hotel rooms, free -on the house- items given to players, because of their betting practices and duration of play.

* Eradicate cheaters (card counters, other players that established a system to shift the odds better to their favor.)

* Socialize among the gaming tables to make certain all operations are running effective and efficiently.

Sydney/Davis Realty

Jacksonville, Florida June 2009 to May 2011

REALTOR

* Real Estate sales, short sales in residential housing are with a Nationally recognized Realty Organization.

* Solicit sales listings. (Advertisement, Open house, websites)

* Compile appointments and meet with prospective property owners/buyers.

* Strive for Customer Service and Satisfaction.

* Organize a complete listing of homes that are compatible to the requests/requirements of the buyer.

* Customer service and satisfaction.

PHH Mortgage April 2008 to August 2008

Jacksonville, Florida

LOAN CONSULTANT

* Offer customers PHH products that fit their mortgage needs.

* Follow the product with the loan processor.

* Gather information for the loan package.

* Keep customer posted on the loan`s process.

(I have maintained my real estate license during this period.)

Coastal River Realty Nov. 2001 to June 2009

(Previously Realty Executives -The Preferred Group)

Jacksonville, Florida

REALTOR

* Began my Real Estate career in residential sales with this nationally recognized realty organization.

* Received -Top Producer- in 2004 and 2005 out of 43 realtors in office - and 2nd in 2006 and 2007.

* Awarded the -Diamond Award- in 2006.

* Sat site for Adams Homes as an -on-site- agent for several years.

* Regimentally followed procedures and practices

La Cruise Casino April 2001 to May 2005

Mayport, Florida

CASINO GAMES MANAGER

* Controlled daily casino gaming activity.

* Attended to customer needs.

* Supervised up to 25 dealers and supervisors.

* Monitored the casino`s money flow.

Argosy Casino and Hotel May 1998 to April 2001

Lawrenceburg, Indiana

PIT BOSS

* Managed a designated casino gaming area.

* Attended to all customers needs.

* Supervised up to 30 dealers and supervisors.

* Maintained gaming security.

Casino Caraibe March 1997 to March 1998

Sousse, Tunisia, Africa

CASINO MANAGER

* Hired as an integral part of the initial Casino start up management team.

* Responsible for recruiting, hiring and training of dealers and supervisors.

* Set-up of the Casino surveillance system, as well as trained the surveillance and security personnel.

* Responsible for customer service, money flow, Payroll and Human Resources

EDUCATION:

Mercer County Community College September 1982 to May 1985

Trenton, New Jersey

AA in Business Administration

LICENSES: Florida Real Estate License

Casino Gaming Licenses - Indiana, New Jersey & Connecticut

CDL License

REFERENCES: Professional references available upon request.

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