Customer Service Representative

Carina Carter

Email: ********@*********.***

Address:

City: Pelham

State: NH

Zip: 03076

Country: USA

Phone: 603-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Research Associate II with six years of experience. Specialty areas include development and validation of ELISA based assays, ECL (electrochemiluminescent) assays using an MSD Sector Instrument, and coagulation based assays performed on the ACL Elite Pro instrument.

Educational Background:

High School Dipolma from Regis College, Weston MA 1/2001 to 5/2005 (Biochemistry)

Job History / Details:

Professional Profile

Research Associate II with six years of experience. Specialty areas include development and validation of ELISA based assays, ECL (electrochemiluminescent) assays using an MSD Sector Instrument, and coagulation based assays performed on the ACL Elite Pro instrument.

Qualifications

Excel templates

Softmax Pro

Nautilus LIMS

Independent scheduling

Lab instrumentation

SOP compliance

GLP compliance

Troubleshooting

Relevant Experience

Application Administrator for ACL Elite Pro

Validated a new instrument for the lab

Developed and validated three independent assays on the instrument

Trained other staff on the use of the instrument

Experience

June 2010 to August 2011

Covance Labs, Inc. Chantilly, VA

Research Associate II

Maintain study documentation and laboratory records

Independently set up, maintain, operate and perform routine and non-routine maintenance on general lab equipment

Inform study director and/or management of any problems or deviations that may affect the integrity of the data and recommends corrective action

Suggest and perform modifications to test methods or procedures where precedence exists

Provide input and participate in project meetings

Plan, monitor and guide project work

Serve as lead chemist on projects with minimal supervision

Perform a variety of testing using analytical instrumentation

Perform and set up method development and validation of various analytes in a variety of matrices with little or no supervision

Schedule individual projects to ensure completion within required timelines

Able to write, review and revise SOPs and method for compliance with regulatory guidelines

Technical resource for department

Maintain a clean and safe laboratory work environment

April 2008 to June 2010

Covance Labs, Inc. Chantilly, VA

Research Associate I

Responsible for analyzing samples and developing/validation methodologies for various compounds and components while in compliance with appropriate SOPs and regulatory agency guidelines

May 2007 to April 2008

Covance Labs, Inc. Chantilly, VA

Research Assistant I

Responsible for analysis of biological or chemical samples and assisting in the development and validation of methodologies for numerous components and compounds while being in compliance with SOPs and regulatory agency guidelines

June 2006 to May 2007

Covance Labs, Inc. Chantilly, VA

Analyst

Responsible for analyzing biological samples for compounds and components.

September 2005 to June 2006

Covance Labs, Inc. Chantilly, VA

Sample Coordinator II

Responsible for accessioning samples which includes opening, entering, labeling, and tracking samples

July 2002 to June 2005

Hannaford Pelham, NH

Bookkeeper, Customer Service Representative

Responsible for maintaining the store's cashier drawers, safe, scratch tickets, stamps

Resolve customer complaints and returns of merchandise

Head cashier

Education

2005 Regis College Weston, MA

Bachelor of Science Biochemistry

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