Customer Service Sales Representative

Shamar Williams

Email: ********@*************.***

Address:

City: Bronx

State: NY

Zip: 10462

Country: USA

Phone: 646-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Assistant Underwriter and dedicated employee with high integrity, strong work ethic and great leadership skills; highly recognized for the ability to pay attention to details and multi-tasking.

Educational Background:

High School Dipolma from James Monroe High School For Business and Law, Bronx NY 1/2001 to 6/2003 (Business and Law)

Job History / Details:

Professional Summary

Enthusiastic Assistant Underwriter and dedicated employee with high integrity, strong work ethic and great leadership skills; highly recognized for the ability to pay attention to details and multi-tasking.

Skills

Working knowledge of QuickBooks Professional, Vantage, Windows and Microsoft Office including Word, Excel and Power Point

Work Experience

October 2007 to January 2012

Assistant Underwriter - New Business Team

Brownstone Agency, Inc. New York, NY

Assist Underwriters clearing and entering new business submissions for quoting

Perform full background check for potential insured location

Order and review full/ drive-by inspection reports for potential risk location

Communicate with brokers/clients on policy amendments and follow up documentation

Comply documentation if necessary for cancellation

Consistently updating files with underwriting information to ensure proper record retention

July 2006 to September 2007

Information Processor

Proof-read, finalized and mailed all insurance policies

Processed and mailed all certified cancellations and endorsed policy coverage

Assist with daily supervision and managed job duties to promote staff productivity

Administer training for new processors to ensure requisite knowledge and ease transition in the agency

February 2005 to March 2006

Sales Representative

Pride USA (BD), Inc. Bronx, NY

Identify prospective customers using lead generating methods and performing an average of 50 calls per day

Revive cold files, informed customers about sales and promotions

Travel and execute trade show management

Share product knowledge with customers while making personal recommendations

Train new employees on company sale policies and service level standards

January 2004 to February 2005

Shipping Clerk/ Receptionist

File, Organize and answer multi-line phones to assist with daily operations

Provide efficient customer service to clients

Manage mail and correspondence with record keeping to ensure adequate responses

Take daily inbound calls and key-enter orders, faxes, back-orders and credit memos for assigned accounts and clients

Education

Lehman College Bronx, NY Bachelor of Science, Expected May 2014

Major: Sociology, Minor: Education

References

Gladly furnished upon request

Contact this candidate