Customer Service Years Experience

Richard Klosek

Email: ********@********-*****.***

Address:

City: Howell

State: NJ

Zip: 07731

Country: USA

Phone: 848-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Proficient expediter with 10 years experience in the elevator industry. Major responsibilities have included: Category 1 testing, PVT and ECB Violations, ELV3 reports and being an expert with the NYC Department of Buildings processes and procedures.

Educational Background:

High School Dipolma from Middlesex County College, Edison NJ 1/2001 to 6/1997 (Criminal Justice)

Job History / Details:

Career Overview

Proficient expediter with 10 years experience in the elevator industry. Major responsibilities have included: Category 1 testing, PVT and ECB Violations, ELV3 reports and being an expert with the NYC Department of Buildings processes and procedures.

Skill Highlights

Report development

ELV3

Affirmation of Corrections

Certificate of Corrections

Meets/exceeds goals

Pays close attention to detail

Microsoft Excel

Computer Proficiency

Expert in NYC processes and procedures

Core Accomplishments

Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Demonstrated proficiencies in collecting information from customers and coordinate efforts with office staff

prepare paperwork for violations to clear building records in the NYC operations

Collaborated with customers and colleagues to ensure smooth work flow and efficient organization operations.

Accountable for all operations with the NYC Department of Buildings

Professional Experience

December 2002 to Current

Schindler Elevator Corporation New York City, NY

Expediter

-Preparation of ELV3, Affirmation of Corrections, Certificate of Corrections

-Communicate with office staff and customers to resolve violation issues

-Prepared and drafted all outgoing correspondence in a timely manner

-Oversaw inventory and office supply purchases

-Provided efficient customer service to customers

-Able to successfully handle multiple violation issues

-Created databases and spreadsheets to improve report accuracy

Education

1997 Middlesex County College Edison, New Jersey

Associate Degree Criminal Justice

3.8 GPA

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