Sales Customer Service

Shannon Turner

Email: *********@********.***

Address: **** ******* *****

City: Lawrenceville

State: GA

Zip: 30043

Country: USA

Phone: 912-***-****

Skill Level: Experienced

Salary Range: $37,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

iShannon Turner

6108 Holland Place i Lawrenceville, GA 30043i 912-***-**** Cell i *********@********.***

Profile

Motivated, personable business professional with a bachelor degree with 15 years of experience working in marketing, accounting, and administrative assistant positions in various jobs. Diplomatic and tactful with professional and non-professionals to ensure the job is completed. Being accustomed to handling sensitive and confidential records for the company I am a very trustworthy and dependable. I have extensive training and knowledge with Microsoft office Word, Excel, and Power Point with training and self-learning.

Flexible and versatile a able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Computer Skills

Microsoft Visio i Adobe Pro iPrintshop

Microsoft Access 03-10 iQuickBooks iLotus

Microsoft Excel 97-10 iADP iInternet

Microsoft PowerPoint 97-10 iData Tracker (Reporting)iWindows Vista, XP, 7

Microsoft Word 97-10 iQuicken iADP

AS400 i ILINK i Citrix

Skills Summary

1.Project Management

2.Report Preparation

3.Written Correspondence

4.General Office Skills

5.Internet Search

6.Database Management

7.Budget Tracking

8.Problem Solver

9.Multitasking skills

10.Manage Calendars

11.Computer Savvy

12.Customer Service

13.Scheduling

14.Marketing/Sales

15.Telephone Reception

16.Analytical skills

17.Travel Coordination

18.Work Independently

19.Accounting/Bookkeeping

20.Front-Office Operations

21.Professional Presentations

22.Planning and Scheduling

23.Purchasing

24.Strong Organization skills

25.Management skills

26.Supervisory skills

Professional Experience

ACCOUNTING/BOOKKEEPING/FINANCE/Purchasing

Accounts Payable, Accounts Receivable,

Reconcile petty cash, bank statements, and general ledgers

Prepare financial statements

Prepare financial contract and send out contracts that customers sign for funding

Inventory Management

Balances and Prepare budget to ensure staying within and justifying if not.

Purchase and negotiate prices

MARKETING/SALES/CUSTOMER SERVICE

Converse with 75 Food Brokers on bids with government and school systems

Run reports for district and regional managers on a weekly basis to track sales

Follow up on sales leads by phone call or mailing

Maintain databases of over 4500+ products

Maintained several price list for domestic and international sales to distribute and update

Created power point presentation for new product launch to present to sales and brokers

Helped develop marketing plans and promotions to send out to sales and brokers

Setup customers in AS400 and set up the delivery point for product to customers in timely fashion

Helped develop budgets for projects and fiscal year

Maintain website and social media with updated information

Coordinate functions for sales and marketing personnel to attend meetings and Tradeshow Events

Set up items in the system for ordering.

Maintain and Gather all Private Label contracts for new products to be produced to ensure that the product is within the minimum requirements that are on the contract. Notify artist and Research and Development team of new projects that may need to be completed by the group. Until the project is over maintaining that everything is completed and ready for sale.

Trademark and Kosher Administrator-Maintaining all information to keep the current information up to date for all customers.

Communicating with customers with updated information that may be needed on products domestic and international. (Nutritionals, Artwork, Etc.)

HUMAN RESOURCES

Recruit and interview applicants for temporary, temp to hire positions, and permanent placements

Make decisions regarding workers compensation and unemployment claims

Design and place advertisements for employment

Contact business owners and decision makers to propose placement of future placements of employees

Negotiate appropriate pay rates with client companies to ensure recruiting the most qualified candidate for the job.

Supervise weekly payroll for 100+employees

DETAIL MASTERY & ORGANIZATION

Administrative Assistant to Vice President of Marketing, 2 Marketing Directors, and 21 Managers

Management of 3 Graphic Designers

Provide cost estimates from vendors or contractors on projects

Attend and scribe notes for meeting

Maintain Databases

Manage mailings to be sent out by due date

Maintain Calendar for Vice President of Marketing, 2 Marketing Directors, and 21 Managers

Employment History

2011- Current Diamond Crystal Brands, Subsidiary of Hormel Foods, Savannah, GA: Marketing Associate and Administrator-Marketing

*I was on the committee to develop a new system to launch new products to the sales force with the AS400 to maintain all information to be in one system to view.

2006-2011 Diamond Crystal Brands, Subsidiary of Hormel Foods, Savannah, GA: Executive Administrator and Marketing Assistant-Marketing

2004-2006 Diamond Crystal Brands, Subsidiary of Hormel Foods, Savannah, GA: Accounting Clerk:

2002-2004 Snelling Personnel, Savannah, GA: Personnel Manager

2001-2002 Diamond Crystal Brands, Subsidiary of Hormel Foods, Savannah, GA: Sales Auditor & Sales Bid Coordinator (Rebates)

*While at Diamond Crystal Brands helped maintain and create new bid system to track sales for future bids.

1999-2001 Liberty Automotive Group-Brunswick, GA: Office Manager

1997-1999 Travis Dixon Nissan- Brunswick, GA Accounting Clerk

Education

UNIVERSITY OF PHOENIX-Online Campus

Bachelors of Business Administration-2011 GPA: 3.0

UNIVERSITY OF PHOENIX-Online Campus

Associates Business Administration-2009 GPA-3.0

BRUNSWICK HIGH SCHOOL- Brunswick, GA

College Prep, 1996

Awards

Employee of the Month for the Diamond Crystal Brands January 2011, May 2011

Employee of the Quarter for the Marketing Team Diamond Crystal Brands 1st Qtr 2011, 4th Qtr 2011

References

available upon request

Contact this candidate