Customer Service Sales

FANG YI

Email: *********@********.***

Address: **** *. *** ***** ***# 2D

City: Chicago

State: IL

Zip: 60616

Country: USA

Phone: 312-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Fang Yi

2162 S. Tan Court, Apt 2D, Chicago, IL 60616

Email: *********@********.***

Phone: 312-***-****

CAREER Seeking a full time Senior Logistics Coordinator position to utilize my skills.

OBJECTIVE: export document management, inventory maintenance, sales and customer claims support.

SUMMARY OF QUALIFICATIONS

aa A highly organized and detail-oriented logistics professional with 15+ years of experience as an account assistant with customer service function in the freight forwarding industry.

aa Fast-learner, independent and self-motivated professional with extensive experience in freight forwarding and international business.

EDUCATION: Hefei Industrial Technology University, China

Bachelor of International Business Graduation Date: 6/1996

PROFESSIONAL CERTIFICATION:

aa ICAC Certificate of US Customs

aa D.G Certificate of US Customs

aa EDI Customs Certificate of Shanghai Customs

PROFESSIONAL EXPERIENCE:

Senior Logistics Coordinator, Olam America Inc., Chicago, Illinois, Present.

aa Prepare all import/export documents to various countries for companyaaas logistics functions

aa Enter sales or purchase contracts into OPS system and ensure trader confirmation

aa Handle claims for losses and follow up with appropriate parties to ensure claim completions

aa Generate invoices via OPS and provide supports to sales/purchase functions

aa Maintain and update inventory sheets for all commodities

aa Monitor and update shipping status on all pending shipments

aa Assist in truck lineups, cargo moves and product releases from warehouses

Exp&Imp Coordinator, Maxfreight International Logistics Inc, Elk Grove, Illinois, 4/2003 - 8/2011

aa Assisted in import/export operations including handling shipments and customer services

aa Performed cargo booking services of air and ocean freights for clients

aa Ensured documentation/declarations are in compliance and process for custom clearance

aa Arranged and monitored transportation services to door (trucking, packing, inspection and

warehouse distribution)

aa Generated and released invoices of appropriate transportation charges to company clients

Export Sales, Shanghai Anyway International Trading Co., Ltd. 02/2001 - 04/2003

aa Salesperson in the international trading field.

aa Appointment scheduling for all incoming and outgoing goods.

aa Prepare all documents according to bank Letter of Credit requirements.

Brokerage assistance, Zim Container Line Incorporations, Shanghai, 9/1996-4/2003

aa Approve all export documents for customs clearance & EDI input.

LANGUAGE: English, Chinese (Mandarin, Cantonese, Shanghainese)

COMPUTER SKILLS: Windows Office, Outlook. Knowledge of Microsoft operating systems including XP, Windows 2000, 98 and OPS, SAP system.

Contact this candidate